PetSmart

Category: Pet store in Norwalk, Connecticut

Address: 525 Connecticut Ave, Norwalk, CT 06854, USA

Phone: +12038541772

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Grace Maria

Oct 1, 2022

I brought my 5 month old puppy here to be groomed by Daniel, and I made a same day appointment on a rainy Saturday, not expecting much but he definitely exceeded my expectations! I didn’t even think to look at grooming reviews before dropping her off, and when I finally did an hour into her appointment, I of course freaked out. I had no clue what to expect from my pup when I picked her up, but she’s already an anxious girl and hates baths so I was expecting the worst. However, when I got there, Daniel was so happy and honest, he told me what she liked and didn’t like so I know for next time what to ask for, and she was so happy to see me! She wasn’t scared at all when I picked her up, and she even made sure to give Daniel a quick goodbye. She got the Top Dog Plus package and I love it. She smells so amazing and is so clean and fresh. She’ll be seeing Daniel again soon for her Halloween package bath 🐶🤍

Dale Morrison

Sep 21, 2022

The store was very clean and the staff was very friendly and helpful.

Nick Bennett

Sep 13, 2022

It was clean, the checkout person was nice, and I found everything I needed (other than some very specific/specialty dog treats, which I'll order online). I will return here for any other pet-related needs.

Haley Anderson

Aug 16, 2022

If I could give zero stars I would. I brought my dog in to get groomed at 8 am and the workers didn’t arrive until 8:15 and then made me wait outside an additional 10 minutes. When I finally got inside the woman helping me was so rude and had a huge attitude. She told me the groomer I signed up for (Stephanie) wasn’t there so she would have to do it. I never received any communication letting me know Stephanie would be out and I said I would reschedule and the woman, whose name I didn’t get, snapped at me and said “I told you I would do it”. I knew I shouldn’t have left my dog there but she was so hot and needed to be groomed. A few days later my dog has scabs all over her head and bunch of bumps in her ear. Had to take her to the vet and they said she had a skin infection. $190 for the vet visit and medicine on top of the $120 grooming. Don’t bring your dog here.

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Questions & Answers

Can I buy a pet there

linda farias | Oct 6, 2020
cheska beato | Oct 6, 2020

You can get small rodents like hamsters, guinea pigs, rats, mice, and Chinchilla.. Reptiles or fish.. No cats or dogs but they do host adoption days.

We have 5 Guinea Pigs that we cannot keep. Mama is one year old and there are 4 offspring 4 mths. old. Loved and well taken care of, family member is severly allergic. Will Petsmart take them in? We are located in Stamford, CT.

Linda Esposito | Jul 8, 2022
T Thompson | Jul 8, 2022

Hi, I work at PetSmart Norwalk. We unfortunately don't take animals unless they've been bought from us within the past 10 days. There may be an animal shelter that would take them, though. Look up animal shelters in your area and call to ask if they can take your guinea pigs. Best of luck to you and the guinea pigs!

Can I schedule a bath for my puppy?

Kathleen Greene | Oct 7, 2018
Matthew Press | Oct 7, 2019

Yes

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I'm looking to rescue a kitten with out jumping threw hoops...how does your adoption center work??

kimberli schultz | Oct 6, 2021
Clarence Broadway | Oct 6, 2021

PAWS might be a good choice. They will take in a stray but request a $100 contribution for neutering or spaying. At least that was my experience a few years ago.

Do you guys have any chinchillas there? Or do you know a place where I can find them in a store?

Itzkirasaki blossom | Oct 6, 2020
Cathy Mullins | Oct 6, 2020

I dont think so Maybe Choice pets high ridge road stamford

Is there doggy daycare at this location?

Juan Pablo Protti | Oct 7, 2019
Belkys Brito | Oct 7, 2019

No they don't, they have a dog hospital..and a grooming center..

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So you sell cats and if you do how much do they cost

Not a Decimal | Oct 7, 2019
Michael Seagren | Oct 7, 2019

You adopted them their not for sale

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How would you feel if an employee told you that you better watch who who talk to!!? Total disrespect. Will not come here again

ronald Jennings | Oct 7, 2018
DALE WEHMHOFF | Oct 7, 2018

See the manager then call the next day and ask for the head manager

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How much does it cost for dog camp?

Alicia Hechtman | Oct 7, 2018
Patricia Greenwald | Oct 7, 2018

Be very careful where you send your dogs. Not saying they are bad but check every place you are considering very carefully, and make sure that you can check cameras online anytime you want.

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Do you guys sell Syrian hamster and silent wheel and igloos

Julie Cruz | Oct 7, 2018
Patricia Greenwald | Oct 7, 2018

This is not the store. You need to call them directly

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Does this store have a tagswork machine?

Gaby Portas | Oct 7, 2017
Patricia Sanders | Oct 7, 2017

Yes

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