Holiday Inn Express & Suites Lexington NW-the Vineyard

ItsOrganicDontPanic

When I first checked in they were not sure if the room was ready and I had other things to do so I gave them an extra hour and was assured that the room would be ready upon my return. When I got to the room there was no bedding on one of the beds and the dirty bedding was on the floor. I called the front desk to have this fixed but had to leave immediately for other obligations. Upon my return I realized that there was food and trash on every one of the counters in the room and a used bar of soap in the shower with someone else's hair in it. Based off this I am confident that my room had not been cleaned at all after the last guest.

Jona Maleckesen

Would not recommend this hotel to my worst enemy. This hotel along with others in the area are target hotels for vandalism. My husband came here for a business trip to have his truck vandalized with over $5000 in damage. Not just his vehicle but several others from the hotel were broken into and damaged. The hotel states there cameras don’t go that far. Blah blah. After talking to locals and law enforcement this seems to be a problem with the hotels in the area. You think the hotel would have fully refunded our stay after this issue but they didn’t even bother. Do your self a favor and stay somewhere else!!

Verified Hotel Guest

Positive: The staff at the hotel was very friendly and helpful. They had a wonderful hot breakfast. Would definately stay here again. Negative: We had booked a king size bed. Unfortunately, they didn't have any so we had to take a room with two queen size beds, but it was all good.

Verified Hotel Guest

Positive: We are very surprised that it is listed as a 2.5 star Hotel. It should have a 4 or 5 star rating. The facilities were recently updated: bedrooms, dining room and food, beautiful outdoors, and service were all excellent! Negative: No