Lincoln Park - Lou Malnati's Pizzeria

Crystal Peralta-Jasso

This is my first place that I've had Chicago style pizza and it was really delicious. One small pizza was good enough for two people to share and we got their bruschetta which was absolutely fantastic. The servers were extremely kind and helpful. I was waiting for some friends to show up and I asked for a coffee before him and they gave me no grief and let me set my coffee at the front lobby until the rest of my party came and I really appreciated that after a long day.

Nikki Connors

Terrible customer experience with the manager on duty, Sarah. I have to order my Lou’s salad with the toppings on the side for an allergy in my family, and this is the second time in a row that my delivery came without the Lou’s dressing (which is what makes the salad). I specifically noted with the receptionist (Justin) that we didn’t get our dressing last time and to please make sure that it’s included in our order. Sure enough. An hour and a half later we get our order with no dressing. I called in to let them know and Sarah the manager had the audacity to claim that I either was lying or couldn’t see the dressing. It is extremely infuriating to not only have an incomplete order but then to be called a liar on the phone. When I asked for a refund she said that she had responsible people working for her and they made sure I had it. She then contradicted herself by saying next time I call in to order, ask for a manager to ensure I get all my items I ordered. So which one is it Sarah? Do you have responsible people working for you or do I need to ask for a manager? Pathetic display of managerial skills and customer communication. Will not be ordering from this location again due to Sarah’s poor performance.

Heather Hundhausen

Oh my God this may have been some of the best deep dish pizza i have ever had!! I am so glad we chose to come here for lunch! Absolutely recommend and would definitely come back! The service was very neutral. Very accommodating but not intrusive at all. Quite a perfect experience. The dining room is small, but it wasn't crowded, and the ambiance is perfectly Chicago pizza place! Loved it!

Miranda O'Dell

My favorite deep dish pizza I’ve had so far. “The Lou” (ask to add pepperoni) with The Malnati salad was a great pairing. Delicious and fresh food and the pizza crust was perfection!