Pirate Adventures on the Chesapeake

Steve Sylvester

Our family went on the Pirate Adventures earlier this year and tried for a second time. The first time was for a birthday party and we'd always heard how hands-on the staff was. Unfortunately this couldn't have been further from the truth. The staff seemed uninterested and like they didn't want to be out there at all. No energy and just going through the motions. The kids could tell and therefore didn't have as much fun as they were hoping. We bought a voucher in the spring before our first trip for the birthday party. After the first trip we never would have given them a second chance but since we already paid for the voucher we figured we would give it another try. I called Pirate Adventures and spoke to Emily who helped book this trip. A couple of days after we had a family emergency come up which was at the same day and time as the trip we booked. I called Pirate Adventures and Emily answered again but she would not allow us to change our date or time unless we upgraded to the full price package instead of the voucher we had already purchased. When I voiced my displeasure she talked over me without stopping to which I eventually had to hang up. Needless to say we will not be going on this trip nor giving any business to this company in the future. While we understand many people have had positive interactions with this company, we felt it was important to share this unfortunate poor customer service. Follow-up: The fact that you said "language and threatening behavior" was used speaks volumes for you and your business. It is completely unacceptable to state false accusations to better you business.

Nathan Daniel

Great place for a family fun experience.

Kim H

The kids had a great pirate experience on the Chesapeake! This experience was well put together on land and on the bay.

Rick & Erica King

Our 4 year old loved it! Very fun, interactive experience.