Progressive Insurance

Yelena Alexandrovich

I would like to share my experience with extremely unprofessional employee from progressive insurance company - Daniel Guzman , I got in to the car accident and representative who is responsible for my claim is Daniel Guzman . dealership received my vehicle on March 17 2022, I was able to speak to Daniel 2 times for the whole period , until today my car is still in a body shop , they can’t finish work because they simply can't reach Daniel. Daniel is ignoring all calls and emails from me , from body shop, from dealership and from other progressive representatives who also trying to help me. I have my car in service for 150 days already, and due date was 2 month ago, because some one is not doing his job right , I can't explain the whole stress I'm experiencing every day , Daniel Guzman doesn't know what is customer service mean, what it means to respect your work and clients , because of his negligent attitude to work, suffer customers and the reputation of the company

Edward Brooks

Car was totaled and they were very professional had everything ready when we got there

Mike Lowrey

I must say that progressive has been the best experience ever with an insurance company. I was lucky enough to work with Sarah (Employee ID 153-232) and she went above and beyond to resolve my issues while doing so with complete grace and respect. I will be a life long progressive customer. Thank you Sarah!

Hilson Rivera

Good place!