Address: 9316 E Raintree Dr #120, Scottsdale, AZ 85260, USA
Phone: +14806998077
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Andy Hill
InVision is very professional and easy to work with! Get the work done, feedback from others in the company when they come out to support end users is they are quick and very knowledgeable!!!
Annette Ryder
I had lost most of my business information- was beyond panic. Called Invision and was given Phil. He was amazing and GRATEFUL, and THANKFUL are not big enough words. They did what they said they would. They responded in a timely manner and had great communication- this is hard to find now a days.
Maja Tatar
InVision Technology has excellent customer service and very knowledgeable technicians. They were able to fix our problem the same day that I called.
Ania
InVision has been our IT provider for over 10 years now and we are very satisfied with the services they provide. They are very responsive, always professional and knowledgeable. We recently introduced a new EMR system to our practice and InVision's input was pivotal to the success of this transition.
Thanks! Your review is awaiting moderation.
Yes, we are a Select Certified Cisco Partner. We resell and support Cisco products.
Yes, we have done numerous Office 365 migrations for many businesses. We are a certified Microsoft Partner and a certified Office 365 provider.
Managed IT services are the practice of outsourcing a company’s IT support needs to a third party organization that specializes in these services. It is a pro-active approach to managing the IT infrastructure of any company that has more than a handful of computers. Organizations usually delegate IT operations to Managed IT Service Providers (MSPs) to address those types of responsibilities. This model is an alternative to the more reactive, break-fix or on-demand outsourcing model. InVision Technology Solutions offers 4 different Managed Service Plans along with break-fix options for small and medium sized companies in the Phoenix Metro area.
Yes, our Systems Administrators hold various industry certifications and are required to keep their technical skills current through on-going training.
Yes, we guarantee a 1hr response time for all our managed service clients, however usually it is less than 10 minutes. It is written in our service agreements.
Yes, all our IT consultants are in the Phoenix Metro Area. Every client has two dedicated engineers assigned and they are all based locally
We offer 24/7 support. If an emergency problem arises, we respond to our clients’ support needs, including on weekends. If it is a non-urgent service request, our client coordinators will open a ticket and a follow up will be made during normal business hours 8:00AM-5:00PM. On average our response time is 5 minutes. Our IT systems administrators are extremely fast at replying to emails and talking calls.
Yes, for clients on our managed service plans, we have developed a system which provides detailed information about their IT infrastructure for all systems covered by their plan, including all digital and physical assets.
Yes, our IT support system administrators and network monitoring systems watch over the network 24/7 and identify issues before they turn into bigger problems. We identify and monitor all mission critical systems and applications for our clients.
No, we do not require service commitment time period in order to provide services.
Usually we are able to start the on-boarding process the next day after we get an approval from our client. Depending on your specific case the on-boarding can take from 1 to 4 weeks.
Yes, we can provide an estimate based on your current infrastructure. We need to collect some information about your company and we can give you an estimate over the phone. This process usually takes about 15 minutes.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.