Lifeline PCS

Ginny Thornton

My therapist and nurse practitioner are great but for some reason they didn't charge me copays for 5 months and then sent me an email that I owe them nearly $600 and have ten days to pay it or I will be canceled as a patient. I called to asked about it and was told it was my fault for not keeping track of what my insurance was paying them. (Isn't that your billing department's responsibility?) No real explanation as to why it took 5 months to send any type of invoice. Exactly what a person in crisis needs. Thanks

Reaching Cold MountainBeforeYou

Lifeline PCS had to refund me $1,200 for erroneously charging me Copays for Zoom visits which do NOT have copays. I have now been double-charged for the visit this week. You are handed off from Intern to Intern with no real treatment plan or goals that are accomplished. This place is a hoax. Also, THE WORST front-desk staff, very RUDE!!!

christopher johnson

Jill is the best!!! I have made so much progress with her.

Return of the Schaef

They’re rip off artists, plain and simple. The only efficient part of the process is how quickly they take your money. Everything else is painfully difficult and ineffective. Whatever you do, take these negative reviews to heart and DO NOT USE THIS COMPANY.