Citizens National Bank of Texas

Kelsey Benson

They don’t want your business if you bank with anyone else. They want to have “personal relationships” with their accounts but apparently my small business checking account with them isn’t good enough. How do you expect to build a relationship if you literally turn away a customer? The Uptown branch would not allow me to open savings accounts through them and told me to move my personal checking to them and I’d need direct deposits and bills being paid through my account with them if I wanted to open a savings account there. I called this branch hoping I just encountered the wrong employees because surely they don’t all treat customers this way but they do. The manager Christa said “we don’t just want your business or savings, we want your checking account, we want it all.” Horrible business practice turning away a current customer who wanted to open multiple savings accounts with a large sum of money. The employees who told me this were rude, unprofessional and whispering to each other right in front of my husband and I. I wanted to support a local bank but they don’t care a bit about building relationships if they’re going to turn away a current customer and treat them like they aren’t good enough or worth their time. So instead of adding on 2 savings accounts, I’ll now be closing my business account with them. Great job building relationships with local clients!

Jerrica Williams

Transactions are displayed late!

Jennifer Dixon

I used to love this bank. I still do. My only complaint is their hours. You can’t even do drive through business outside of regular office hours. Most people can’t just leave work to run to the bank.

Dyllon Barge

Shady business stay away