Thompson Hyundai

Category: Hyundai dealer

Address: 1000 Merritt Blvd, Dundalk, MD 21222, USA

Phone: +14102885700

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–5PM

Reviews

Alexander Yim

Oct 4, 2022

The showroom is spacious and clean. The Service/Parts area is also clean and presentable. Just about every Sales, Service, and Parts consultants are courteous, friendly, and helpful. When your vehicle is in for service, it will not be washed. But, coffee and bottled water are available, as complementary.

Sherry Johnson

Oct 4, 2022

Didn't have an appointment.the technician came right away to fixed the problem so wouldn't break down on the road . The issue was the portal to the battery.

david creighton

Sep 20, 2022

My Daughter's car has been there for three weeks and nothing has been done. Im sure the failure is dye to the recal but its always followed up with a excuse of some kind. I will be contacting management and corporate to see why this is such a issue.. we have two Hyundai and it's looking like they will be the last ones we purchase

Robert Brown

Aug 19, 2022

I have a SUV now!!!

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Questions & Answers

Do you offer a shuttle service?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

Our shuttle service runs from 8am - 5pm daily. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee and water + wifi!

Do you sell tires?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car.. what is the average cost of getting a replacement?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

This is dependent on the make and model of your car and can range from $75-$400 per key. Best to call our Parts Department for your specific vehicle's key price.

My 'Service Engine Soon' light is on. What do I do?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

If I get my vehicle serviced at your store, will you wash it before I pick it up?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

No

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If I have to leave my car for service, do you have loaner vehicles?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

We do, however they are generally scheduled in advance. When you make your appointment for service, as about a loaner and we'll see what's available.

Is your parts department open on the weekends?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

Yes, Saturday from 8am - 2pm

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Is your service department open on Saturday?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

Yes, Saturday from 8am - 2pm

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Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

Absolutely. As a Mazda dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

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How do I schedule a service appointment?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

Easy! You can call us at 410-282-6300 or use the service scheduler on our website!

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My credit isn't good, can I send a credit app before visiting?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

If you have a leased Mazda, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

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Are used cars covered by the factory warranty?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

If a pre-owned Mazda vehicle has passed the Certified Pre-Owned inspection requirements, it will have a Mazda warranty. Pre-owned vehicles of another brand will come with a warranty from our store.

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How long can you take the used vehicle for a test drive?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Mazda vehicles as we are a Mazda dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

We sure do. We do hundreds of out-of-state deals over the course of a year and we're happy to assist with your deal. There may be steps specific to your state and we'll be here to walk you through it.��

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Do I need to make an appointment for a test drive?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

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Can I trade in a vehicle if I still owe money on it?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

���Do you take older vehicles in on trade?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

We will evaluate your vehicle and provide you a trade-in value regardless of the age of the vehicle. We are a trusted partner with KBB and can offer you an instant cash value from them in addition to our apprasal.The process takes about 20 minutes.

What is the difference between used and certified pre-owned?How long can you take the used vehicle for a test drive?

Thompson Hyundai | Oct 5, 2020
Thompson Hyundai | Oct 5, 2020

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

Do you have any special deals on the Hyundai Tucson?

Thompson Hyundai | Oct 3, 2022
Alexander Yim | Oct 4, 2022

Stop by at your local Hyundai dealer and find out.

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What are the Covid safety practices like here?

Anonymous | Oct 5, 2022
roger house | Oct 5, 2021

masks on, distancing, sanitizer. probably want to make an appt.

Do you have any standard transmission Hyundai’s? I only like to drive standard cars.

Olivia Kern | Oct 5, 2021
Kimberly Levie | Oct 5, 2021

Yes

I have a 2013 hyundai, and there's a recall because of the brakes can I take my car to the dundalk dealership

Brenda Barksdale | Oct 6, 2018
Devonne Jackson | Oct 6, 2018

Yes

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how long does it take for the dealer to payoff a vehicle traded in for a newer car

george westerman | Oct 6, 2018
Alexander Yim | Oct 6, 2018

Talk to the sales associate.

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I was wondering if the service department is open to do oil changes saturday

Tabatha Quillen | Oct 6, 2018
Rita Johnson | Oct 6, 2018

Yes

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what time service department open

Stephanie Fuller | Oct 6, 2017
Alexander Yim | Oct 6, 2017

Service Hours Monday - Friday 07:00 AM to 06:00PM Saturday 08:00 AM to 05:00PM Sunday - Closed

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