Exchange Street

Phin Hager

There were no staff when I got to the station, and then they closed the station and kicked me out on the street with no bathroom for a while night while I waited for my train. Otherwise, it was really nice. Station was clean, nice bathrooms, and staff helped me get my bike on the train.

TransitRider Productions

The new downtown Buffalo Exchange Street Amtrak station is stunning and a big improvement from the old one. Amazing job and I love the way they design inside the building, and also finally a high floor platform so you can easy hop on/off the trains easier and quicker. What I love they have 716 theme snack bar stand. Check them out!

yamil oliveras

Amtrak cancelled my trip less than 24hr before boarding the train. Now I have to find another way to get to my destination, which I have to scrabble now and spit out extra money because Amtrak won't refund my money right there and then. No 24hr customer service to talk with a representative, just an automated machine rambling on. My first and last experience with Amtrak...

Joey Krebs

Normally I love Amtrak and trains. But I spent a lot of $ on the viewliner roomette car. Was disappointed, the conductor was rude, room was old and outdated with stained pillows, not a lot of room. 33$ for coach compared to 300$ for the roomette. Not worth it