Hampton Inn & Suites New Castle

Category: Hotel in New Castle, Pennsylvania

Address: 2608 W State St, New Castle, PA 16101, USA

Phone: +17246560000

Reviews

James Spendal

Jun 27, 2022

Extremely overpriced, peeling paint above toilet and above shower that has been there for quite some time along with spots of mold on the shower door. Will never stay again at a Hilton property overpriced and overrated many many more hotels for a third of the price with similar accommodations.

Karly B

Jun 15, 2022

I've stayed here on 3 seperate occasions and each time was awful. I only stayed here due to the proximity to my son's house. I dont recommend it to anyone. The 1st stay my bed had under the sheets...a mustard packet and lipstick on the bedding. I reported it and they changed the sheets. Then I got lysol wipes and cleaned the room myself. They said they had a temp agency cleaning. I was told a manager would call me and thay didn't happen. 2nd stay...Room lacked cleanliness and I wiped it down. 3rd stay...when I closed the door it didn't lock. You could literally push on the handle and the door opened right up. It was broke. I got the front desk man and he checked it then changed me to a different room. The new room had a half eaten candy bar in the night stand. The only decent thing about this hotel is the breakfast. The front desk man had his music up so loud with ear buds in that I could hear it from the elevator and he was behind the desk. (the elevator is around the corner) The laundry attendant had pajamas on. (a pajama set...tank top and short shorts) I thought she was a guest that had come out of her room. She had a room key in her hand but when I left in the elevator she. ame out of the back of the elevator which goes to the laundry room stating she was doing laundry. She returned to a room. Unprofessional.

Valerie Alt

May 7, 2022

My daughter and I enjoyed our stay here very much. Great location right off the interstate and close to lots of restaurants and shopping centers.The hotel was very clean and up to date. Beautiful lobby and dining area. The complimentary breakfast was tasty! The staff were very kind and courteous. Our room was very clean and well kept. The beds were very comfy! I would definitely stay again if ever in the area.

Landon Lascola

Mar 14, 2022

Amazing staff and super fun time. We go here for ever birthday and we have a super time. The only thing I recommend is call them instead of hilton because you will not get the right room. Still a very adult, kid friendly place. Thanks to all the staff for making it a wonderful experience.

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Questions & Answers

Do you have hair dryers in your rooms?

Diane Lorello | Mar 21, 2019
Nikki L | Mar 22, 2019

Yes

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How do I book under a block of rooms reserved for wedding?

Jeffrey Power | Jun 29, 2021
Andy Tenney | Jun 30, 2021

Call the hotel and reserve directly so nothing g gets messed up

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