ACCESS Northwest Family Health Center

Uzma Malik

The reason I gave one star is because the medical assistant are rude not fully trained and have no manners . The only two people who are honest and genuine are dr. Grover and karina at the front desk otherswise I DNt trust anyone their. They Don’t know how to talk to their patients or respect. Dr. Grover and karina go out of their way to help their patients. The only reason I will be going back is because of them two.

Joan Vasquez

The staff was very friendly and attentive. Dr. Grover was a kind, caring doctor who was thorough and made sure all my medical needs were met. I definitely will continue seeing the Doctors at this clinic. My son is a patient of Dr. Richards and is extremely satisfied with the care he has been gives and Dr. Richards is genuinely a doctor who cares about his patients,

I T

Just got off the phone with ACCESS... I am so grateful and appreciate the way I am being taken care of. Very professional staff- Suzy answered the phone and kindly walked me through the entire procedure of creating my profile in their database and setting up my appointment. Also, answered my questions very thoroughly. Suzy was both - punctual and respectful. Thank you, Suzy! Thank you, ACCESS! Keep up the good work!

Frei Mir

Staff seemed like they had no clue what they were doing. Very rude and curt. Bathroom looked dingy and unclean. They let me come all the way into an appointment for an IUD insertion and only when I was about to get an insertion did they ask about my period. Apparently I have to be on My period or it will be extremely painful. Nobody told me any of this prior to the insertion appointment. So I said no nevermind. Obviously I don’t want it to be super painful if I can avoid it. But now I wasted my time. I asked for birth control pills instead and they refused that since I was referred to them by another doctor. What was even the point of me going then if I can’t get birth control? They don’t care about their patients and it was so obvious. Don’t go here. This isn’t even the first issue I’ve had but this is the last straw.