Companion Services of America, LLC

Category: Home health care service

Address: 420 Lake Cook Rd Suite 103, Deerfield, IL 60015, USA

Phone: +18479480860

Opening hours

Sunday: Closed

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Closed

Reviews

Ron Golden

Aug 25, 2021

We have used Companion Services for multiple family members over the years. In all instances, we we have been highly satisfied with the service provided and received considerable peace of mind knowing our loved ones were being well taken care of. I am pleased to provide a high level of recommendation without hesitation for their services provided.

Carol Mack

Oct 29, 2020

I was new to hiring caregivers for my parents. So I first went the private route which didnt work out well. A friend referred me to Companion Services and I cannot believe the difference in the care my parents are receiving. The caregivers are amazing! My parents are so happy and so well cared for. Jamie and her team are responsive to any and all questions. I highly recommend them!!

Charles Boxenbaum

Aug 26, 2015

My late mother Evelyn Boxenbaum, had an amazing caregiver named Caroline. My mother and I can best describe her as being warm, patient, ingratiating, and a overall great care giver and human being. I enjoyed my conversations with Caroline and would highly recommend her to any family needing companion care. Charles Boxenbaum

Gayle Anderson

Oct 6, 2014

Jamie, the owner of Companion Services has a Masters in Social Work from the University of Chicago. Her husband Steve is the accountant. The rest of the staff is equally professional. After interviewing 4 agencies to see who seemed the most interested in caring for their staff and which agency also had a caregiver with a car to drive my husband to his exercise classes and also could help him up if he fell (he had Parkinson's Disease), I thought we'd be a client for a long time. Unfortunately, my husband quickly needed more help than anticipated and Jamie readily changed the caregiver to someone who had additional hours available. But my husband died last Sunday after only ~ 2 months of service, due to Disease complications. The staff was caring, adjusted to our emergency needs, billed promptly so that LTC insurance arrived on time, and were available 24/7 to respond. This agency was recommended by one of the attentive caregivers of a member of one of my husband's Parkinson exercise classes. I also would highly recommend them.

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Questions & Answers

Who is responsible for payment to the family caregiver?

Companion Services of America, LLC | Oct 5, 2020
Companion Services of America, LLC | Oct 5, 2020

Your caregiver is employed by CSA, and it is our responsibility to take care of all billing, payroll, taxes and insurance. Call us today at (847) 948-0860

Do you accept long-term care insurance?

Companion Services of America, LLC | Oct 5, 2020
Companion Services of America, LLC | Oct 5, 2020

Yes. CSA accepts all long-term care insurance, and has a long-term care insurance specialist in our office to answer all questions and assist with processing claims. Call us today at (847) 948-0860

Do you provide services to those in nursing homes or assisted living facilities?

Companion Services of America, LLC | Oct 5, 2020
Companion Services of America, LLC | Oct 5, 2020

Yes. CSA provides services and companionship to seniors in both nursing and assisted living facilities, who may desire to have additional personalized care. Call us today at (847) 948-0860

What if a caregiver is unable to show up at a scheduled shift due to illness or emergency?

Companion Services of America, LLC | Oct 5, 2020
Companion Services of America, LLC | Oct 5, 2020

If your family caregiver is unavailable, CSA will provide another qualified caregiver and will contact you in advance of this change. Our goal is to ensure no disruption in service. Call us today at (847) 948-0860

Can I choose the caregiver and meet with them in advance?

Companion Services of America, LLC | Oct 5, 2020
Companion Services of America, LLC | Oct 5, 2020

Yes. CSA provides concierge service. We can provide several caregivers for you to interview, and you can make the choice! If you’re not happy, we’re not happy! Call us today at (847) 948-0860

How is a caregiver selected?

Companion Services of America, LLC | Oct 5, 2020
Companion Services of America, LLC | Oct 5, 2020

After completing a “Home Assessment” we match the specific needs and requests to the skills and background of each caregiver to find the ideal candidate. Each of our caregivers must complete a thorough personal and professional reference and background check. All of our caregivers are insured and bonded. It is our goal to hire the very best caregiver in the industry. Call us today at (847) 948-0860

What are the standards of quality that I should look for in choosing a non-medical home care agency?

Companion Services of America, LLC | Oct 5, 2020
Companion Services of America, LLC | Oct 5, 2020

Licensed by the Illinois Department of Public Health, Caregivers are “Employees” (this means the agency is responsible for paying all employees payroll taxes, as required by law. Unemployment insurance tax, Social Security tax, Medicare tax and State and Federal with-holdings), Professional Liability Insurance, Fidelity Bond Insurance (this is sometimes referred to as “theft insurance”), Active management of the caregiver through a direct manager, Plan of care, Criminal background check performed on all employees, Continuous training for caregivers, 24 Hour on call service. Call us today! (847) 948-0860

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