Lowe's Home Improvement

Nursey McNeal

Great place to shop.

Nicole Darby

First of all we are doing a huge remodel on our kitchen and have spent thousands at the Lowe's in new Iberia... I'm leaving a one star(and really they shouldn't even get a star) because me & my dad went to get wood for the kitchen walls.. get there.. we asked for help with taking the wood from the top shelf(which required a forklift) we just wanted them to put it down where we can get it loaded.. well the lady told me there was a truck before us that they needed to unload before they could get to us.. what we needed would have took maybe 5 mins at best when what they was doing(unloading truck) would have took close to an hour.. so we waited a few minutes.. because they said it wouldn't "take long" 😒 yea right!.. my dad & I finally decide to load it ourselves.. so we are reaching up way above our heads trying to get down 20-30 pound pieces of wood sheets which we needed 6.. fun adventures..we go check out which was ok process.. went to load the stuff into the truck and no one would help us.. believe me it was heavy heavy stuff... 2nd reason for the review.. we ordered custom flooring.. went to pick it up.. we were told to go to the back to flooring.. we get there and there are 2 workers standing around with an older lady who is talking on the phone with customer support.. I ask the lady if she could pls run and grab my flooring which was only 2 boxes we needed to complete our floors.. she very rudely said no I am with a customer right now you will have to wait .. um excuse me... It doesn't take 2... TWO! workers to assist someone on the phone!!!! They could have simply went get my order really quick... Better yet give me the info I'd go get it myself it probably would have been faster... Anyways decided to go to customer service in front.. the young lady Victoria who was running Customer support was so sweet and willing to help us .. she got the young man doing online order pickup to go get our flooring which literally took all of 5 mins... While waiting for the young man we found out the lady in flooring was actually one of the managers...named jaine... Well they need to get rid of her and half of the workers there because they are LAZY!!! run & hide instead of helping the people who keep the store up & running by purchasing stuff from the store.. I say get rid of rude jaine and make Victoria from customer service the manager... Seems she gets the job done.. and in a timely manner Sincerely! Customer who will now drive 20 minutes to the Abbeville Lowe's because atleast I get service there. 🤔

Donald Scott

Just spent 30 minutes in the store the customer before me could not purchase what he wanted because they could not find the correct pricing. I went in to buy paint found a discounted gallon they could not override at the register waited another 10 minutes and no one came needless to say I won’t be painting anything today. Had the same experience this weekend waiting more than 35 minutes to check out because The same attendant at the register was having trouble getting the codes correct

Tracy Bergeron

Very friendly staff and has everything thing a man needs except for a woman