NTB-National Tire & Battery

Brett Sly

I had a huge bolt stuck in my tire. Lloyd Cole worked me in immediately and my tire was repaired, balanced, and I was back on the road in under an hour. I would recommend this location.

John Whalen

I had just bought a classic used car, and took it to NTB for an oil change, alignment, and to have suspension checked, since the car had 61k miles.I did make an appointment, but, due to their business doing well, the wait was longer than expected, and they suggested a reschedule. However, led by DJ, they offered to provide the alignment at no charge. They did not have to, but they did. The car did need replaced suspension, as I had expected, and made arrangements to have that done also. Service manager Dustan George gave me a great price, lower than I had expected. But, just as importantly, the entire staff there, DJ, Lloyd Cole, mechanic Michael, Service Manager Dustan, provided first rate customer service, with an "eager to help," friendly demeanor. DJ and Lloyd really took care of me, and their attitude reflected that they really enjoy their profession. Dustan even drove me to my place, after me dropping the car off, and took the time to provide me an objective assessment on possible tire replacement on one of my other cars, with no sales pressure. I've been in the customer service for 37+ years, until recently retiring, being a stock broker/trader, so I know about first class, friendly service. NTB in Roanoke, TX, is a first class auto repair service, always friendly, clear, regarding expectations, accommodating, at a fair price. They know their business! The staff makes you feel comfortable, and was precise on the steps to be taken next. Well done.....well done.First class, cordial, professional service! NTB management should give all 4 a raise. John W 9/14/21

Janna Garcia

Lloyd was helpful!

Radhika Punati

Good wonderful customer service and done my flat tyre fix in few mins and the guy who helped me with this is Lyon Cole