Cabinets To Go - Phoenix

James Hedrick

Well to tell you the truth about this company that claims to sell cabinets, My experience so far has been the worst ever. Can not get a salesman to call back after sitting in front of him for about 45 minutes the prior day getting an estimate. Numerous calls to this place the next day to finalize the process

Gloria Miranda

I would like to post zero stars for this company but not possible. They state the warranty is transferable. Lie! #1 they only want to deal with the person that purchased the cabinets. You have to have the purchase order number the person had for the cabinets in YOUR property in order for them to even take the time to help you. Mark at the Phoenix store is rude, short and quick to dismiss you by telling you 1-800-CABINETS is the number you should call for help. Maybe he is too busy trying to lie to a customer in the store and wants to get off the phone quickly. Spare yourself the aggravation and don't do business with this company. They are not there to build a relationship with the customer. They just want to sell and off you go.

Lou Kahn

This is/was a complex purchase as we purchased the cabinets prior to the completion of a major remodel of the 48 year old kitchen. Dimensions changed and cabinets needed to change. There were some mid project communication issues, as we live 118 miles from the Phoenix store. I talk “Lou” and the store talks “Cabinets” which are not necessarily compatible. Once we got together with Mark at the store, things went great. He was able to explain everything rework the cabinets to make the package better than our original thoughts and we actually saved OK more money. We’re looking forward to a really solid insulation.

chris catalano

Mark is outstanding, that said the ownership or management of the Phoenix location is not. We purchased our kitchen cabinets and counter tops. During the install of the cabinets we were told we were the last install for them because they were having issues getting paid, (the installers cut our islands power at the cement slab resulting in a need to hire and electrician). We then were officially measured for the counters and told we would receive a call.. well 2 weeks later I called and was told that they cancelled the contracts for all counter with a main provider due to mutual disagreements. I would need to start the whole process again with over 6 weeks lead time again. Marc attempted to assist and try to get us a discount/coupon anything and was shut down. Bottom line they do not care for their customer (how many months without a kitchen...) and they can not keep contractors so they are failing people they employ and people they "provide" service to.