Thriveworks Counseling & Psychiatry Media

Category: Mental health service

Address: 600 N Jackson St Suite 300, Media, PA 19063, USA

Phone: +16105571991

Opening hours

Sunday: 8AM–5PM

Monday: 7AM–9:30PM

Tuesday: 7AM–9:30PM

Wednesday: 7AM–9:30PM

Thursday: 7AM–9:30PM

Friday: 7AM–9:30PM

Saturday: 7AM–6PM

Reviews

Christina Mariee

Jul 7, 2022

Not happy at ALL ... they are very unorganized with billing you will be overly charged

Emily Green

Feb 21, 2022

Wendy Lias is kind and compassionate. She possesses all of the qualities of a gifted therapist, and I would recommend her to anyone.

Tiit Helimets

Feb 12, 2022

Wendy Lias is a skilled and empathetic therapist who truly wants to help her clients. In all of her interactions, her caring nature shines through.

Matthew Sayers

Nov 17, 2021

*update, 11-16-21* Thriveworks schedulers lie and say that the enrollment and monthly fees are mandatory, when in fact they are not. FEES CAN BE WAIVED AND ARE NOT NECESSARY FOR ACCESS TO THERAPISTS. This information was withheld from me on multiple separate conversations with their call center. This company is predatory and has fraudulent, unethical practices. Stay away. *This review focuses on the company, not the therapists* My therapist is great. However, the “concierge service” that Thriveworks makes you pay $99 upon enrollment and $25 each additional month is absolutely worthless. You are gouged for additional fees above what your insurance pays and get nothing in return. They sell it as an online community and concierge service but it’s really just message boards, which are free on Facebook, and the website has articles you can easily find equivalents for with a Google search. The website is cumbersome and poorly organized. It is unreasonably difficult to schedule appointments. Most clients just email or call their therapists to schedule. You do have the option of receiving reminder calls or texts for appointments, but that’s not worth $29/month in my mind. Hold times are terrible at the call center. Thriveworks as a company embodies the worst aspects of for-profit mental healthcare. **Update - I reached out to Thriveworks at the email they gave in their response to my review and they never responded. This only proves my point: they only want your money. The money they get in copays and from insurance isn't enough, so they gouge for a mandatory concierge service and offer nothing in return.

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Questions & Answers

Are any of the counselors in your group certified in both Pennsylvania and Michigan?

Frances Pierce | Oct 5, 2021
Thriveworks Counseling & Psychiatry Media | Oct 5, 2021

Hey Frances! We do have cross-licensed providers with-in our practice. Please feel free to give us a call and speak with a member of our team regarding availability and licensures.

Do you accept Blue Cross health plan east?

Michelle Zimmerman | Oct 5, 2020
Thriveworks Counseling & Psychiatry Media | Oct 5, 2021

We accept nearly all major insurance plans! Please give us a call to verify if we are in-network with your insurance provider.

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