Broad Street Health Center (BSHC)

Tifah Shaw

I been coming here for years , I’m so disappointed in the new everything ,the staff are horrible now ,my doctor is Anita i love her but it’s time to depart ,they never answer ,i had to remind the black guy that he didn’t do my pregnancy test after i was told it was negative (never even did it ) the wait is so long now , they walk around on the phone , don’t greet when you walk in the door ,my labs come back weeks later which is not good what if something was wrong it’s just horrible now it’s time to go

Dominique Marshall

Only giving it two because of the black guy that works there. My three experiences that I’ve had there were the worst I’ve ever had at a doctors office. One: the doctor there does not listen to what you’re saying nor does she keep appointments that were made. She made the mistake of spelling my name wrong even when I told her how to spell it but she never changed it. My lab results weren’t found and they almost made me do it again had I not told them that they spelled my name wrong. Two, the other staff person there was not comforting and I had to get blood done three different times because she couldn’t find my veins and poked me a couple times just to try to find it. Not only that, I had to take a swap two different times because they lost my swap the first time and the second time it was under the misspelled name. To make matters worse, as they led my lab results to me the door was open which I’m pretty sure is a HIPAA violation. All in all, my experience here was NOT GOOD and for them to be a public health center it was very concerning. The forgetfulness, them not listening and the unwelcoming energy there would make me never come back as a patient. Please don’t come here if you’re looking for quality service.

Genesis Apollymi

This office NEVER answers the phones. EVER! I also don't understand the fact that this is a NORTH Philadelphia clinic bit they try to funnel you all the way up Woodland Ave. to their "main" clinic. I have been trying to contact someone since Monday. It is now Wednesday and I can't even get through to someone to file a complaint because the number is out of service. Oh and the doctors are pushy, they don't listen to the patient...the only good service I have received was from the nurses who conducted my lab work.

La India

My Dr is always there for me. Very understanding and a lot of service is available, just ask. Thank u