Oats Transportation Services

Miss Grizzly Green

Had to call for my mom whose phone went out of service a few days ago. Called from Washington state to schedule her an appointment. Lilly was so friendly and understanding. They are also very prompt and on time. Thank you for your help and understanding. ❤️

Jaime Allen

You can rarely get through to them when you call. You often get voicemail but then no one calls you back. If you happen to get someone to answer, you are supposed to be able to schedule medical transports a month in advance. I'm not very happy with them today because my aunt was supposed to be scheduled for transportation for her dialysis appointment through May 27 per my call with them on April 29 but they only had her scheduled for May 6 through May 9 so she was not picked up this morning and they are telling me that they can't get her on the schedule until May 20. What are we supposed to do about May 13, May 16 and May 18? The manager and dispatcher are supposed to be looking into it and seeing if there is any way possible they can get her on the schedule for those days but I'm not holding my breath for a return call. I appreciate the lady this morning but this is not what I should be dealing with this morning especially since they were supposed to have her on the schedule for the rest of month anyway. EDIT: They did end up rectifying the issue.

Tina Parsley

I had a great experience with traveling long trips as well as short travel, county to county

chaya blansky

When I was asking the driver yesterday for his office # to give to a friend of mine that has a difficulties walking and wanted to help her get to a senior center facility in Branson, the driver was completely ignored my request and didn’t even bother to give me the business card phone number, that I was asking than. I was shocked and surprised that people that supposed to help others to get to their destination, was rude and dismissive and didn’t even bother to respond back to me. I had to ask him 3 times for his card until I finally got it and was wondered if people like him working in this company that supposed to be helpful and caring, and behaved that way, what kind of service others can expect from them to get? I felt sorry for the person that was in a wile chair and was hesitate to ask for any help after seeing my attempt to get some basic information without any response. I saw that this company also asked for donations from the public. But after experienced the rudeness behaviour of the driver, when they actually get paid, and still can’t be kind with other people, I decide not to even consider donating to this company after that unkind incident that I’ve saw. Definitely not a positive vehicle to get around with with this type of workers that can’t be polite and respectful to others when a simple question had being asked. I’ll not recommend it to my friend after all. I wonder if they takes a class before they started to work there, just to exercise the basic manners that are necessary in dealing with the public. Doesn’t seem like it at all!