SERVPRO of Campbell County

Julie Stava

We were very happy with the service and care we received from ServPro. They were very efficient and professional throughout the process. I would highly recommend them!

C. Robert Hetterick

I cannot say enough great things about this company. Jeff and Daniel, the technicians on my water restoration project, and Jason (the owner) were the absolute best.....highly professional, knowledgeable, committed, courteous and extremely customer-oriented. I discovered a washing machine hose malfunction early one weekend morning. I had never had any experience with restoration companies in the past, but once I was able to stop the flooding, I spoke to both my brother and my insurance adjuster that morning......both mentioned Servpro is a leading restoration company and one of the best, and I can definitely see why. About 15 minutes after my call to Servpro that morning, I received a call back from Jeff, the Servpro technician heading up the job of dealing with the water damage. My insurer had dispatched an adjuster on that Saturday morning of the event, and Jeff was at my house in less than 30 minutes time of my calling Servpro along with his colleague Daniel. In fact, they met the adjusted as he was leaving they were that fast to respond. They immediately started on dealing with the considerable amount of water in my basement and first floor laundry room. Probably within 60 or 90 minutes of their arrival, they had extracted approximately 20 gallons of water from the carpet, and had the carpet lifted and had blowers, heaters and dehumidifiers going and were heading on to another restoration job. I was amazed at how fast those fellows were. But the thing that really impressed me about Servpro and these fellows the most was their commitment to keeping restoration sensible.....no carpet or drywall had to be replaced......quite impressive indeed that they were solely concerned with addressing the water problem and not trying expand the job scope at all beyond what was absolutely necessary to address the water damage that had occurred, and it certainly kept my cost considerably down as a result. At every step of the way, I was highly impressed with everyone that I worked with at Servpro of Campbell County. They definitely demonstrated to me that they are extremely honest, fair, knowledgeable, hard-working, reliable and highly committed to their customers. Hopefully I will never have another occurrence like this where restoration services are required, but if I ever do, it will definitely be Servpro of Campbell County that I call. I would certainly recommend them to anyone in need of restoration services of any type.

Tony Quartuccio

No need to look anywhere else, the most knowledgeable and helpful staff I have ever dealt with. From the beginning estimate to the finished Job the whole process was smooth as can be and they handled everything. A+++