Address: 490 Hill-N-Dale Dr, Shelbyville, KY 40065, USA
Phone: +15026330186
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
New Heart Outreach
It is a shame things have gone down hill at Bailey’s. I have been a faithful customer since 2016 and they have always been good to our family. 5+ vehicles at times with various needs, spending thousands of $$. Last year my vehicle was found leaking oil from the timing chain cover. They dropped the engine and replaced the gasket. Things were great until this month, 15 months later, and suddenly it’s leaking again. I called Baileys hoping they would at least look at it and offer some sort of warranty but all Mr. Bailey would say is “12 month warranty.” He wouldn’t even work with me. Spending $1600 for this type of repair should last longer than 15 months. I only drive this vehicle 7k miles per year. Something wasn’t done correctly upon installation of the new gasket. He should stand by his work in some fashion. I recommend you take your business to a place that will treat you right. Business is all about relationships and this is not how you keep customers. My thoughts and prayers are with Mr Bailey regarding his health. But as a good neighbor, it’s necessary to warn other consumers of their lack of customer service.
Ervin Anaya
Excellent work and low prices but it took them a very long time.
Hazel Clark
They were able to tell me what was wrong with my truck thanks so much
Cheryl Bennett
Took over a week for them to even look at my car then they messed up my car so bad i had to have another ecm put in and all of my wiring replaced...
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Not that I'm aware.
NO
Very fair prices, you'll have to take it up there, usually have to make an appointment...
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