Address: 350 34th Ave, Council Bluffs, IA 51501, USA
Phone: +17123663931
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9:30AM–12PM
Dez Marie
I just left the drive through, i spent 15 minutes in the drive through and had 2 other people helped that arrived after I did. I was asked to verify how much money I sent in cash and I said 455. I didn’t get any type of confirmation I was told to “have a nice day” so when I drove away I got my notifications on my phone and seen they only deposited 435 into my account. Less than a minute and I called the bank to tell them. Now the lady on the phone said she helped me and it “sounded like thats what I said” so that’s what she put and it doesn’t look like her drawer is off? Are you kidding me? I didn’t even get told that it was a different amount then what I had told the lady I was depositing while in the drive through. Then on the phone she told me that she heard me say 435. This is the second time in 1 week where I’ve had issues with this location! I will gladly go out of my way to continue to stop at any other location because I put lots of money in my bank and am saving for my maternity leave in 4 weeks. This is pathetic. She should have verified the amount I told her or the amount she believed I was depositing rather than just saying “have a nice day” I was spoken to with literally 2 sentences in a matter of 15 minutes! This is horrible customer service and I work in customer service everyday... this has been the worst experience I’ve had. After today I will be looking for a new bank. i will happily deposit my 3500$+ a month into someone else’s hands who can be reliable.
Troy Nickels
Absolutely horrible. I have to come here every day for work and it takes forever every time. No difference today. Pulled up at 9:30 with no cars in front of me and I'm still here at 9:45. I have no idea why it takes this long. It never used to. Definitely would not give them any of my personal money or deal with them in my personal life in any way. Done at 9:45. I've been in the Drive-Thru for 30 minutes so far today. There was two cars in front of me when I pulled up. This is pretty ridiculous. This branch has got to hire some more help. Looking inside there are people lined up to the door. Only one teller working. How is that supposed to work?
Shelbie Nelson
I called this branch three days before leaving the country to make sure I was able to pick up forgien currency. I called and spoke with someone and I made sure to verify and ask that I can for sure pick up euros the same day I come in and she said yes that's not a problem. I should have known better to wait till the day before leaving to stop there but I was informed that the information i received from someone at the branch was not correct and I could not pick it up the same day. Bailey was very polite and professional and the staff overall has good customer service. But sadly, if you want the correct information you need to call and make sure to speak to 2-3 different people to make sure the information you are getting is correct. Very unprofessional on that end but again customer service was great even on a busy day. Will not be going to this branch for anything other than ATM withdrawals.
NSGaming
Everyone here is extremely nice and helpful, the location is clean and well kept. Always greeted with a smile and they go out of their way to make sure every customer is taken care of in a timely manner. I'm not sure if they do at the time of writing this, but they did have bilingual emplyees who could speak Spanish.
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You can earn 4X points on takeout, food delivery and dining, 2X at grocery stores, grocery delivery, streaming services and gas stations, and 1X point on all other eligible purchases
The U.S. Bank Simple Loan is a quick and convenient way for U.S. Bank checking customers to borrow up to $1,000 to take care of planned and unplanned expenses. To get started, simply log into online or mobile banking and select the Simple Loan application from your checking account menu. Member FDIC
The U.S. Bank Simple Loan is a quick and convenient way for U.S. Bank checking customers to borrow up to $1,000 to take care of planned and unplanned expenses. To get started, simply log into online or mobile banking and select the Simple Loan application from your checking account menu.
You can apply for another Simple Loan 30 days after you’ve paid off your previous Simple Loan.
You can apply for another Simple Loan 30 days after you’ve paid off your previous Simple Loan.
A Simple Loan is a minimum of $100 and maximum of $1,000. If you need less than $100 a reserve line or credit card may be right for you.
After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.
After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.
After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.
No, there are no missed payment fees, non-sufficient funds fees or late payment fees on a Simple Loan.
No, there are no missed payment fees, non-sufficient funds fees or late payment fees on a Simple Loan.
Yes, you can pay off your loan faster by paying more than the minimum amount due, but it won't reduce the fees you owe. There's no pre-payment penalty for paying the loan off early.
Yes, you can pay off your loan faster by paying more than the minimum amount due, but it won't reduce the fees you owe. There's no pre-payment penalty for paying the loan off early.
Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.
Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.
Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.
Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.
Simply fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.
Simply fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.
Simply download and fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.
Simply download and fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.
Log in to mobile and online banking and access the Simple Loan application in your checking account dashboard.
Log in to mobile and online banking and access the Simple Loan application in your checking account dashboard.
Third party account sharing lets you designate someone to access your accounts for the purpose of sharing data with another third party, like an accountant, or an online accounting application. They have view-only access to accounts you designate, and as always, you maintain full control over data shared by your third party delegate in the My Controls tab in online banking.
If you revoke access by mistake or change your mind later, you can re-enable access by visiting the third-party website or app in which you previously shared your data.
Many third parties use service providers to assist in collecting your account information from various financial institutions. To make sure you understand who you've authorized to receive your account information, we provide the name of the third party and the service provider it uses to collect your data.
You can manage your sharing preferences on the My Controls tab within your U.S. Bank online or mobile session. You'll see a list of third parties that have access to your financial data through the secure connection. In most cases, you'll see a list of the specific data elements that you're sharing. If you revoke access, the third party will no longer have ongoing access to your account information through the secure connection. However, they may still be able to retain and use the data that you previously shared.
You can manage your sharing preferences on the My Controls tab within your U.S. Bank online or mobile session. You'll see a list of third parties that have access to your financial data through the secure connection. In most cases, you'll see a list of the specific data elements that you're sharing. If you revoke access, the third party will no longer have ongoing access to your account information through the secure connection. However, they may still be able to retain and use the data that you previously shared.
Any use of a third-party site is at your own risk. At U.S. Bank, we can only control the secure delivery of data to your designated third parties. We are not responsible for the disclosure or use of your financial data by the third party. If you decide to share your login credentials with a third party, you are responsible for the use of your account by the third party.
Any use of a third-party site is at your own risk. At U.S. Bank, we can only control the secure delivery of data to your designated third parties. We are not responsible for the disclosure or use of your financial data by the third party. If you decide to share your login credentials with a third party, you are responsible for the use of your account by the third party.
Any data you share with a third party will be governed by the third party's privacy and data retention policies. At U.S. Bank recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.
Any data you share with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.
Any data you share with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.
You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.
You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.
You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.
With the U.S. Bank Cash+™ Visa cash back credit card, you can earn 5% cash back on your first $2,000 in eligible net purchases each quarter on the combined two categories you choose. You earn 2% cash back on your choice of one everyday category, and 1% cash back on all your other eligible net purchases. If you do not choose your Cash+ Categories each quarter, all your eligible net purchases will still earn 1% cash back.
Log in to mobile and online banking and access the U.S. Bank Simple Loan application in your checking account dashboard. To be eligible to apply for a U.S. Bank Simple Loan, applicants must have an open U.S. Bank checking account with recurring direct deposits. Other eligibility criteria may apply. Eligibility is non-transferable. Loan approval is subject to eligibility and credit approval. Member FDIC
Log in to mobile and online banking and access the U.S. Bank Simple Loan application in your checking account dashboard. To be eligible to apply for a U.S. Bank Simple Loan, applicants must have an open U.S. Bank checking account with recurring direct deposits. Other eligibility criteria may apply. Eligibility is non-transferable. Loan approval is subject to eligibility and credit approval. Member FDIC
You can apply for another U.S. Bank Simple Loan 30 days after you’ve paid off your previous Simple Loan.
We'll work with your school to find ideal opportunities to hold on-campus tabling events and take applications at campus locations. Tabling sessions are usually held around major events like orientations, back-to-school and re-carding periods.
No, we don't ask the school to supply information about students, faculty or staff.
No, we don't ask the school to supply information about students, faculty or staff.
All cardholders need to report a lost or stolen ID card to the school’s card office to deactivate the campus functions and to be issued a new card. If the ID card was linked to their bank account, the cardholder must also report it to U.S. Bank. Cardholders won't be held responsible for any unauthorized purchases as long as the card is reported missing right away, and the school will have no liability for fraudulent use or overdrafts arising from campus card transactions.
All cardholders need to report a lost or stolen ID card to the school’s card office to deactivate the campus functions and to be issued a new card. If the ID card was linked to their bank account, the cardholder must also report it to U.S. Bank. Cardholders won't be held responsible for any unauthorized purchases as long as the card is reported missing right away, and the school will have no liability for fraudulent use or overdrafts arising from campus card transactions.
Yes, our program requires at least one U.S. Bank ATM to be placed on your campus.
We currently have full-service branches and customer advisory centers at many colleges and universities. Contact a partnership manager to find out more about placing a branch on your campus.
We currently have full-service branches and customer advisory centers at many colleges and universities. Contact a partnership manager to find out more about placing a branch on your campus.
As part of our commitment to community involvement, U.S. Bank offers a series of online and in-person financial wellness seminars that will give your students, faculty and staff the opportunity to learn important money management skills.
A campus card is a school ID card and U.S. Bank debit card all in one. We add banking functionality to your existing school ID card, making it easier and more conveient to get cash and make purchases.
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