SERVPRO of East Monroe County

Category: Water damage restoration service in Rochester, New York

Address: 60 N Lincoln Rd E, Rochester, NY 14445, USA

Phone: +15856410040

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Mike Bayley

Oct 3, 2022

I interviewed with Mike and Mike last week. After sending 2 emails thanking them for taking the time to interview me (with no answer or reply) , I decided to call the office today. I was transferred to Mike Necci and he answered, only to tell me they chose someone else. I would have never heard from them. Furthermore, I know I am the best candidate for the position! How ironic my next statement is: WATER under the bridge.

Mary Crowe

Sep 2, 2022

Zeke, Rachel and Camden were terrific

Jen Born

Aug 12, 2022

We were pleasantly surprised with how responsive and professional Servpro was to work with. Water damage is never fun to deal with but if it ever happens again we will not hesitate to call them up. One of the workers (Zeke) even left us a kind note telling us our toilet was running and what piece needed to be purchased to fix it. All of the staff who called us to set up appointments and answer questions were super friendly. It’s the little things with businesses like this and Servpro does it right!

Gina Quinlan

Jul 20, 2022

Absolutely the most professional, prompt and knowledgeable company!! No other service compares to serve pro! Zeke, Caitlin and Matt quickly remedied my water damage, mold and god awful smell in my basement. I can not say enough good things about them! Thank you, thank you, thank you! You guys rock!!

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Questions & Answers

Can I bring in an area rug to be cleaned? How much does it cost?

Debbie Reagan | Oct 4, 2021
Shane Cameron | Oct 4, 2021

Yes you can I know for a fact because I work there. And it all depends on how large the rug is

How much are estimates?

SERVPRO of East Monroe County | Feb 6, 2022
SERVPRO of East Monroe County | Feb 6, 2022

Estimates are free. We provide estimates for water damage, fire damage, remediation, Covid-19 cleaning, decontamination and other cleaning projects. An on-site inspection may be necessary. Please contact us for more information.

Do you accept insurance?

SERVPRO of East Monroe County | Feb 6, 2022
SERVPRO of East Monroe County | Feb 6, 2022

Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.

Do u sub work out

Amanda Doss | Oct 5, 2018
Steve R. | Oct 5, 2018

They do not sub out work they're able to do themselves such as load-in and load-out, moisture and mold remediation, and carpet and wall removal from water damage or fire. They don't do the repairs for carpentry, electrical, flooring, etc. They won't sub that out and act as a general contractor; they will give you recommendations of people their clients have worked with in the past. I do know they employ crew for load-in and load-out with what seems to me to be a high amount of turnover, and therefore variable trainging in how to be careful with customer goods. I had a few damaged items.

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