uBreakiFix

Carla Firestone Nowak

My go-to for all broken technology! Always professional and nice people. Always quick. I recommend.

Jim Jacobs

My Apple phone would not take a charge. Evan checked it out, cleaned the charge receptacle on the phone. Works great and saved me from buying a new phone! Evan was great and I will be back !

Kevin Berry

Brought in an XB1X as it had an hdmi out issue. While they did take care of that issue & their soldering was solid, it kept shutting down every time & had a warning about overheating. My awesome wife popped it open, only to discover that they hadn't plugged the fan back in; she did so & it worked perfectly. Usually I'd just chalk that up to a simple mistake, but I realized that the clerk pushed the insurance thing by saying "if it's the same issue, there's a 1 year warranty. But if it's something else, like the fan, then that would be a new issue." That feels a little...questionable. At an absolute minimum the system would shut down in just a couple minutes, which suggests that they didn't really check their work. We've also brought in a cell phone for a screen replacement, which was timely & correct. So...maybe it's a yes to phones but a hard no for consoles.

Neetan Dhillon

This morning my iPhone 11 Pro stopped working. It got to the point where it was showing me the screen to plug it into my computer and either software update or restore it. We tried updating it at home but we would get an error code so we ended up going to the Apple store. There, the girl tried to do the same thing we tried at home on her own computer and it kept giving her a similar error. She told me the only thing that could be done at this point is restoring the phone to try to get it to work again. Another girl came and told us it’s a hardware issue and when my boyfriend asked if we could just replace the motherboard, she told us that it will be impossible because in the phones, the hard drive is built into the motherboard. She told us, rather than attempting to do that, we may as well use that money to buy a new phone. My boyfriend immediately googled it and found her to be wrong. The first girl told us that she will at least try to restore it to get it to work again. Most of my data was not saved on iCloud and I really didn’t want to lose all of my pictures. I told her I would rather take it home and keep trying and if not I would just restore it myself. We ended up going to uBreakiFix right after. I told the employee what happened and he took my phone to the back. Within 2 minutes he brought my phone back and set it down in front of me with it on and functioning completely normally. I was so grateful and on top of that he didn’t even take any money from us. He also confirmed that the second girl was incorrect about the the hard drive being built into the motherboard. Next time anything happens to any of my devices, I will 100% take it to this place before I go to any place like Apple or Best Buy. The people here are knowledgeable, professional, and so accommodating. Thank you guys for saving all of my pictures.