Shoe Dept.

Category: Shoe store in Ithaca, New York

Address: The Shops At Ithaca Mall, 40 Catherwood Rd Ste A02, Ithaca, NY 14850, USA

Phone: +16072571496

Opening hours

Sunday: 10AM–5PM

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: 10AM–5PM

Reviews

Robert Dennis

Aug 18, 2022

Hands-down the worst experience I’ve ever had in my life don’t go there. The manager (I assume that’s who she was) was obviously in a bad mood. She also made fun of me for talking fast? The young lady working seemed as if it was her first job, so the manager was definitely setting her up for failure. No hello, no greeting at all and I waited at the counter forever before I was checked out! It almost ruined my day, but I don’t let people get me down. Still bought my shoes only because I absolutely loved them! Call cross the Way and give your money to Zumiez!

Patrick

Aug 5, 2022

Not great selection but not a bad one either. At least a few options in every obvious type of style of shoe from sport/athletic to casual to work shoes and boots, and dress shoes. Im not a serious athlete by any means but if I was I wouldn't cone here for shoes. Needs for casual activities like running might be fulfilled but things like cleats will not be found. I did not have much interaction with staff because I was in a hurry, but they seemed friendly and willing to help.

John Littfefield

Jul 4, 2022

Great selection and you can actually go in a store and browse and try shoes on!

Darlene Myrick

Jul 4, 2022

Nice selection of shoes

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. | Sep 4, 2022
Shoe Dept. | Sep 4, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. | Sep 4, 2022
Shoe Dept. | Sep 4, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. | Sep 4, 2022
Shoe Dept. | Sep 4, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

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