Williams Automotive

Julie Mitchell

Three years ago, I trusted this company and they did an excellent job. Over the past few years, I have been charged for items in my vehicle that THEY have broken. A hose was broken because the mechanic dropped his tool. This has happened twice on two separate vehicles. On another occasion, they gave me an estimate for an oil leak repair for $1200 that the front desk felt was urgent. As I questioned this, I was fortunate enough that the mechanic who worked on the car walked through. He said the leak was very minor and just needed to be noted in the paperwork. Due to the age of the car, he stated it was not an issue and he felt it did not need to be repaired. On another occasion, we got an estimate for $1500 for work and a long list of necessary repairs. We got a second opinion from another mechanic. The other mechanic found a leaking hose and did not charge us at all since it was so minor of a repair. The car has worked fine for the past 9 months. I know that there is a 3 year warranty on their work, but I brought my truck in for a repair that cost me several hundred. It worked for a few days and the SAME issue returned. I took it back and they said it was a completely different problem and I was charged an additional amount for repairs. I know longer have faith in this company. I am not sure why I kept trusting them. I thought possibly it would get better.

Kaitlyn Herring

Got me in quick and fixed my AC within a matter of hours. Didn't charge me anymore than I was originally quoted.

Nic Smith

Competent, friendly, and reasonably priced in my opinion. My regular mechanic and other automotive needs, for now.

Denise Smith

towing: even if they only have the car for 10 hours they charge you two days at 35 bucks a day. they picked our car up on a Friday. went to get the car on Saturday early they charged us 2 days. charged us 50 bucks to open lot. 140 for the tow that was only maybe two miles back to yard. I'm sorry but that is highway robbery. they didn't even have the car for 24 hours. the guy was strait up rude. Told me it was gonna be 260 was 270 total. we will never use this service ever again. I don't even want to give them one star..