Dr. Steven Fagien, MD

Cynthia Brown

Everyone in the office is kind and truly cares. Dr. Steven Fagien is an artist. The results were better than I expected giving me a much younger appearance and a very natural look. I am so very happy with the results and kindness of his team.

Y M

Definitely 5 Star!!

Kathy Pace

Dr Fagien, is truly one of the worlds finest oculoplastic, surgeons. His brilliant techniques, and caring abilities are outstanding! Also, his staff will do everything to make you feel comfortable and secure! Thank you 🙏

conceptuallyours

So sorry I wasted my time and money on Dr. Steven Fagien and his subpar practice in Boca Raton, Florida. Flew in for a consult. The cheesy office interior was what struck me at first impression followed by the staff having lunch right behind the glassed receptionist area with the pungent odor of whatever they were having filling the reception...not good...guess there is no designated 'lunch room'. Explained that I had an appointment when I was handed a clipboard of papers to fill and told that they are still at lunch. There were two unmasked Russian ladies in the reception area when I arrived.---a medical office with a 'no mask' rule? Guess it was Florida!----As I waited for my 'consult', more patients seem to arrive. ---All were called in as I still waited.---I waited an hour past my appointment time, went to the reception window and was told that I will be seen soon. Explained I had a return flight to catch, which did not seem to concern them. An hour and 45 minutes later after a second reception window visit by me is when I was finally taken in. A lady named Devina came in and seemed to want to kill time with nonsense questions about my name and age and questions that were in front of her on paper in ;black and white'. Explained to her that it is two hours past my appointment and I have a return flight to catch! Dr. Fagien finally walked in and although pleasant in demeanor was rushing through my consult to as he put it: '...help me catch my flight!' He also mentioned at my '10 minute consult' that I am welcome to FT him should I have any questions which at the time I found very nice until I did decide to FT him!--- I was made to jump through hoops and explain why I wanted to FT him?! I also was asked questions on:" When did I see?? him and was it in-person??"---that is right! they actually did NOT know if I was in in-person or not etc.! FT appointment was supposedly set up but guess what ?! It was made for an in-person and NOT a virtual FT visit!----this was obvious when they tried to confirm the visit!---they changed this appt. to a FT after much back and forth and holding on phone! BUT guess what again?! it was cancelled the day before! and they made an excuse that Dr. Fagien has a personal matter. The FT visit date finally came but guess what once again?! Dr. Fagien apparently did NOT want to come to this FT call and wanted to send one of the assistants over...I let them understand I how I felt about this!...He finally came into the FT call and I was able to ask my questions BUT it was alarming to note that he had 'No Clue' what I had consulted him for when I did fly in previously! He apparently had 'incomplete' or 'no notes' on our discussions and only had things down partially!---This along with my experiences up to this point were alarming to say the least! One of Dr. Fagien's practice manager's immediately called me the next day to book my surgery. I explained that I was alarmed that Dr. Fagien did NOT know all that I had consulted him for?!--I also explained that I want to be conservative and booked an appointment for him to first use hyaluronidase to see if it solves some issues prior to any surgery. She booked an appointment which was 3 months away....yesterday they had a Sara call and cancel the appointment over VM... so two weeks before the appointment, and their excuse :...' Dr.Fagien has surgery at that time'...! Bottom line, this subpar practice is "out" for me as a professional myself! Never have I been treated with such disregard as a patient and Never have I come across such a sham of a medical practice!---do NOT trust the obviously solicited and glorified reviews and judge for yourself! They all have an 'acceptance speech' written below them just like in the Oscars!