Enterprise Rent-A-Car

Aaron Hembree

I recently rented an SUV for a weekend getaway. The employees at Bedford Enterprise were courteous on the phone and in person. The vehicle was in great condition and performed well on the trip. I would highly recommend them for your next road trip.

Lindsay Fields

I usually have a very good experience with Enterprise and although the customer service was very good, the car I received was not to the standards I expect from Enterprise. It had several large stains in the back seat and both front seats had stains as well. It didn't have any issues, just much more dirty than I would expect when renting a car.

Tim Beyers

Funny thing. When you guys give my car rental.... Am a nonsmoker... But when you told me not to smoke or have any pet in your car.....the first thing I smell is cigarettes ....hum. not happy....window glass was so dirty that I had to wipe down my self too See clearly. Also no floor mats....and a hole in carpet at the driver seat... Not happy at all....

Marla Crittenden

Love the new location. Staff is friendly & helpful. Also like that they price match, and would be even better if corporate would offer the same AARP benefit of waiving additional driver fee that another company does. One issue I did have was that had I not called the morning of my reservation to confirm, I would not have got the vehicle type I reserved. I reserved a mini van. When I called, they did not have it. I was offered other options but that is what I specifically wanted. I do appreciate the fact that they managed to get one there before my pick up time. The point is, had I waited, I would have been out of luck. I think a way to avoid this situation in the future is to possibly have a log to check each morning to make sure they have the inventory reserved available so the customer does not have to do it. Being open Sundays would also be huge, in order to avoid charges for an extra day. Just offering ways for improvement. This all being said, I still would recommend this company and location.