Skin Spa New York - Flatiron / Chelsea

Category: Skin care clinic in New York

Address: 11 W 20th St, New York, NY 10011, USA

Phone: +12126200033

Opening hours

Sunday: 10AM–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Eileen Kearney

Oct 4, 2022

Always a 5star experience. I my facial!

Lula Fotis

Oct 3, 2022

I like skin spa for laser facials. Clean space, nice staff. They always have a promotion happening that makes it affordable and the front desk is helpful. I would not use them again myself nor recommend them to anyone for Botox. After consulting with my dermatologist I’m just glad I was only being treated for TMJ pain and at worst it will be an expensive and ineffective treatment. Relieved I did not do anything more extensive as there was not the infrastructure in place for the staff to hear my concerns.

Cristina Tristaino

Oct 1, 2022

I went to do a lip flip with Daphne and she want excellent. She explained everything very thoroughly. She mad me feel super comfortable. We recommend her to anybody !! Will book again :-) .. amazing experience!!

Betty Matos

Sep 30, 2022

I love coming to Skin Spa’s Flatiron location. The manager and front desk are always so welcoming and Olga is amazing at what she does. I always leave with glowing skin!

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Questions & Answers

Is there anything I need to know prior to my laser appointment?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

If you are taking antibiotics or photosensitizing medications you must stop using them at least 7 days prior to your treatment. Please stay out of the sun 14 days before and after your treatment, and always use an SPF. If you have received a chemical peel - you must wait a minimum of 14 days before receiving your laser treatment. If you are pregnant, you unfortunately cannot receive a laser treatment at this time. If you are getting laser hair removal for the first time, make sure to shave the area being treated the night before or the morning of your appointment- the smoother the better, and it must be 4 weeks since you’ve waxed the area if you normal.

Is there anything I need to know prior to my appointment?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

If you use topicals on the area being treated, such as Retinol and benzoic peroxide that make you more sensitive to the light, you must stop using them 7 days prior to your treatment. If you received a covid-19 vaccine, you must wait 3 days after the injection to receive any Laser Service.

Is there anything I need to do prior to my appointment?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

Please submit your intake forms prior to your appointment, even if you have filled them in the past. If you recently made a purchase online, please note a credit card is still required for booking as we have a 24-hr cancellation policy. Your online purchase will not be linked to your account until you provide the order number to the customer service representative at check in.

Can I request my service practitioner?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

You may absolutley request your service proivider and we hope you find your perfect match! Please do keep in mind that all of your settings and preferences are stored in your client file so you will always have a streamlined experience with any of our service providers.

Why is the online booking system charging me when I pre-purchased my treatment?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

The system requires you to hold your appointment with a credit card whether you book over the phone or online and it will display the value of your services online. However, you will not be charged for your appointment until after you receive your service, at which time you may present your pre-paid receipt/order number. Your card is held on file in the event that there is a no-show or cancellation fee and will also be used for your payment in store for those visits when you have not already prepaid for your treatment.

I'd like to learn more about your membership. What is the pricing?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

Our memberships start at $70 for our skincare membership, and $100 each for our massage or unlimited waxing membership. All memberships are able to be used across all locations in cities where SKIN SPA is located.

What types of products are used during services? Are they safe for sensitive skin?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

Yes they are safe for sensitive skin. We use PCA Skin and Thom Elzner Skincare, which is our ultra-hydrating, hyaluronic-acid based line, and both lines have products for all skin types.

How early can I check in for my appointment?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

To allow for social distancing in the waiting room, we ask that you are arrive no more than 5 minutes prior to your appointment during this time.

Are guests & team members required to wear masks during services?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

Team members are required to wear masks. Our guests are asked to wear masks upon arrival and at check out and may remove their mask once they are in their individual treatment room if their treatment requires it.

What is your cancellation policy?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

We have a 24-hour cancellation policy. If you need to change or cancel, please do so prior to 24-hrs in advance to avoid a $50 fee.

How do I make an appointment?

Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021
Skin Spa New York - Flatiron / Chelsea | Nov 8, 2021

Please call our front desk, or book your appointment online

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