Office Pub & Steak House

Tonya Pierson

I hate to put a bad review here since our local friends that have worked here awhile depend on this to support their families, but this place is a joke. Complaining on FB isn't helping and can be removed. After reading all the google reviews I can see a lot of people feel the same way...sad! Customer service is nonexistent. What's even worse is they don't care. Don't apologize or do anything to make it better and in fact the manager is overheard complaining about the customers that our complaining about customer service. Saying not sure why they come in here all they do is complain about service. Really!! I get people are short staffed but that is not the case. A new company out of Little Rock took this over I believe, and they might treat customers that way down there but not going to fly here. When you set in a bar for over 30 min with an empty drink and over an hour waiting on food that's a bit ridiculous. When we inquired about the food the waitress went back into the kitchen and brought it out. Mind you we had to go up to the bar to inquire because the waitress completely ignored our table. Who knows how long it was sitting back there. Never comes back to the table to check if we need anything or fill our drinks. We had to go to the bar numerous times to even get our drinks. Our group are local and live close by and our regulars. I tip well even if they don't deserve it, but I am not just going to throw my hard-earned money away to someone that could care less if I come in or not. Do better! You will need us locals when the summer traffic stops. Until then we will wait for the bar to open down the street! I would suggest a different manager that actually cares and supports the staff. In a world where customer service has left the building bring it back to the table! Stand out! It will pay off! Don't worry we won't be back until you fix this problem but your manager seems to prefer that so I doubt anything will change! Even though it was this bad last night on wing night! We had a $70.00 bill and left a $30.00 tip. Thats the last time until you fix this problem.

ray haggard

The food was ok but not being able to order anything you want from menu on the day you want it is why only 3 stars. I wanted stake but could only have it on Friday and Saturday its Tuesday so no stake. Plus they need to bring the taco salad back. Hopefully the new owners get everything they way they want it or unfortunately I will have to eat somewhere else. The waitress did a great job though so that's a plus.

Martha Vogel

I’ll start by saying that MAYBE they were short-staffed because it was the Fourth of July, a Sunday morning. We got there at 9 am and sat down immediately. Half of our table hadn’t been bussed yet and we asked for it to be done. There were a couple of other customers already seated. We were a group of 6 and two more joined us shortly after. It took about 10-15 minutes at least for the waiter to take our drink and meal order. We ordered coffee with creamer…no creamer arrived. Our food finally arrived in stages starting at about 10:05. No coffee warmups were offered. We also had to ask for our eating utensils. We asked for catchup….nope. Two of us ordered the Southwest Breakfast Bowl and a regular Breakfast Bowl. We got the smallest serving of hash browns, peppers, shredded cheese, maybe onions that I’ve ever seen and definitely NO SCRAMBLED EGGS OR SAUSAGE which were supposed to be in it. One person received her pancakes and scrambled eggs plate which had already cooled off to where she couldn’t eat it. One person was missing a pancake. One person had inedible congealed gravy on his biscuit and undercooked looking bacon. This guy NEVER leaves bacon so it had to be bad. Everyone’s food was at best lukewarm. The people who did get patty sausage found it to be very over cooked, hard and dry. The young man who waited on us apparently was struggling to wait on the couple tables he had. A lady bussing tables kept apologizing repeatedly to new customers walking in “we’re struggling to catch up, it’ll be a while before we can get to you” This is the second or third time we’d eaten here. While we remember the service to have always been slower, the previous meals were good. I’m going to chalk this visit up to unusually short staffing on a holiday and an inexperienced or indifferent cook perhaps. It really wasn’t the waitstaff’s fault. They were doing the best they could considering. And they always seem to pay the price for subpar food. We may or may not come back if they’re still in business.

Lara Stielow

They used to have excellent pizza. The food is good BUT the last time we went the waitress took our order and after sitting there over an hour we asked about our food and they said they hadn't even STARTED the pizza. Asked to talk to the manager and they gave us a "discount" on our appetizer and drinks. That's some seriously poor service. I hope that is just one bad experience but given that they were hardly even apologetic I'm not going to give them a decent rating. Best of luck on eating here.