Edward Hospital - Main Campus

Category: General hospital

Address: 801 S Washington St, Naperville, IL 60540, USA

Phone: +16305273000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Mir Ali

Oct 3, 2022

On 10/2/22, I took my two-year-old daughter to ED due to a persistent fever not resolving even with an alternating dosages of Tylenol and Ibuprofen. The ED physician did not examine her ear for infection and simply listen to her breath sounds said to continue the treatment and if symptoms worsen, bring her back to ED. Today when I followed up with my pediatrician and he said she has a left ear infection! The ED physician did not bother to check her ears! I would not recommend ED for pediatric patients , especially when the whole process is to rush the patient without even making diagnosis or to make an appropriate assessment. It would be interesting to see the detailed bill.

Victoria Calderon

Sep 29, 2022

Financial Warning!!! I wanted to post a warning for anyone going to a doctors office visit in the hospital. I was scheduling my routine 20 week pregnancy ultrasound and was told to pick an office. I had gone to other offices in previous pregnancies but this time the office located in the hospital was most convenient. The hospital charged my insurance $2500 just because they claimed the it was their equipment. The doctor charged me $350 separately. Previous ultrasounds taken at other offices were no more than $500. If I had known I would be charged such an outrageous amount I never would have scheduled at that office. Please be careful when using the facilities located in the hospital. I would definitely recommend going somewhere else if it’s available.

Scott Etheridge

Sep 29, 2022

Before I behind, I understand there is a shortage of nurses and I have all the respect in the world for them, but the way we were treated by them and Dr. Mueller was unacceptable. I had to take my wife to the ER yesterday. Got there around 3, checked her in, then proceeded to sit until about 6:30. I know everyone going to the ER has different needs and some conditions maybe more pressing than others, but dozens of people who came after us were seen first, as my wife was in extreme pain sitting in a wheelchair. Once we did actually get taken back, we were placed in a room by ourselves for an hour without any attention. I did hear all of the nurses at the nursing station directly outside our room complaining about how their Chipotle orders got messed up for about 15 mins, so I hope they got that resolved. Even as my wife vomited on the floor and my father in law cleaned it up ourselves, no one came to check. Finally, after an hour, a nurse came in but not to check on her or treat her, but to move her to the hallway because another patient needed that room. Once we were in the hallway, Dr. Mueller came by after about 15 minutes and spent roughly three minutes asking us questions and checking her breathing and heart rate. Once she did the quick check, she disappeared, and we did not get any attention for another hour. Once 9:15 rolled around, we finally had enough and asked if we could just leave. We wanted to walk out of an Emergency Room because we believed being there was not only not helping, but just making it all worse. Not only were we given attitude by one of the nurses, but Dr. Mueller spoke to us in a condescending tone. By the time we left, it was around 9:30. Didn’t get helped despite our patience and understanding. I will be contacting administration about this, as I don’t think we should be paying a copay, even though my wife was taken back. She did not receive any treatment. We will never be going back to this ER, even if it’s the closest option.

Christian Sensabaugh

Sep 29, 2022

The appointment went quickly and efficiently. Check in was easy and the wait time was short. Definitely would recommend.

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Questions & Answers

Did you do surgery on a grape?

Noo Daye | Oct 5, 2019
Mohammed Khan | Oct 5, 2019

Well, they did surgery on a grape https://www.youtube.com/watch?v=KNHgeykDXFw

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is there a referral service for an orthopidic surgeon for knees that taake illini care

Roy Krafchak | Oct 5, 2019
Quiesha | Oct 5, 2019

Most Edward Elmhurst physicians no longer take Illinicare

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How long does it take to get back the Covid results? I heard two versions from their staff, one is 24-48 hours, the other is 48-72 hours.

Ashley Wu | Jan 7, 2022
Jesus Perales | Jan 7, 2022

It depends , but usually 48 hours

does the hospital participate in the Hospital Choice Savings program.

Lloyd Rakosnik | Nov 8, 2021
Julia Lommatzsch | Nov 8, 2021

I have no idea. Don’t even know what that is

Do you do ultra sound such as Elastography

Luis Castro | Oct 4, 2021
Edward Hospital - Main Campus | Oct 4, 2021

We perform elastography for liver ultrasound scans.

I have an elderly aunt in Naperville. if case of hospitalization - Who can sign discharge papers? Does it have to be a POA for Healthcare or can any relative or caretaker sign? Do you maintain the POA for Healthcare after patients are discharged?

Ed Kuhn | Oct 4, 2021
Norma Johnson | Oct 4, 2021

It should be a close relative or caregiver. If she is able to write, then she can write down who can care for her. But, if she isn't able to write, then whomever is wanting to care for her can state the responsibility of care for her with the hospital. There's also advocates you can speak to if you want to make decisions. I hope this helps.

How can I volunteer at the hospital?

Edward Hospital - Main Campus | Oct 4, 2021
Edward Hospital - Main Campus | Oct 4, 2021

Please visit our volunteer page for applications for our adult or teen volunteer program with Edward Hospital at https://www.eehealth.org/ways-to-give/volunteer/edward/

What kind of classes do you offer?

Edward Hospital - Main Campus | Oct 4, 2021
Edward Hospital - Main Campus | Oct 4, 2021

We offer numerous classes and wellness events to help you meet your personal Healthy Driven goals, including fitness classes, heart healthy classes and pre/post-natal educational classes. All of our current classes are listed here: https://search.eehealth.org/wlp2/#!/classes/search

What are the cafeteria hours?

Edward Hospital - Main Campus | Oct 4, 2021
Edward Hospital - Main Campus | Oct 4, 2021

To view our cafeteria hours, please visit https://www.eehealth.org/patients-visitors/edward/during-your-stay/dining-amenities/

How can I find where the parking lots are located?

Edward Hospital - Main Campus | Oct 4, 2021
Edward Hospital - Main Campus | Oct 4, 2021

To view a map of the Edward Hospital campus, which includes maps of the north and south view of the campus, please visit https://www.eehealth.org/patients-visitors/edward/getting-here/

If I have questions regarding my bill who can I call?

Edward Hospital - Main Campus | Oct 4, 2021
Edward Hospital - Main Campus | Oct 4, 2021

If you have questions about your hospital bill, please visit https://www.eehealth.org/patients-visitors/manage-my-costs-and-billing/billing/

What is the average wait time?

Edward Hospital - Main Campus | Oct 4, 2021
Edward Hospital - Main Campus | Oct 4, 2021

Our ER wait times can be found here: https://www.eehealth.org/er-wait-times. Wait times for Immediate Care and Walk-in Clinics can be found on https://www.eehealth.org (homepage) and the MyEEHealth mobile app.

Where can I take classes on caring for an elderly relative?

Jessica Majersky | Oct 4, 2020
Edward Hospital - Main Campus | Oct 4, 2021

We do not currently have any classes on caring for an elderly relative. For a list of all of our classes being offered, please visit our classes and events page at https://www.eehealth.org/classes-events/classes-for-you/

How do I find out if my daughter is there

A Google User | Oct 4, 2020
Phil Scheel | Oct 4, 2020

Call and ask

I need to get my medical records to my doctor. I was a patient back in 2006-2008 and now live in Grand Rapids MI. How do I do that?

margie lathrop | Oct 4, 2020
Beth Kirkpatrick | Oct 4, 2020

I would get your doctor's office to request them. I am sure that they have done it before. Good luck!

What time is cafeteria open til

donna remus | Oct 4, 2020
Beth Kirkpatrick | Oct 4, 2020

Probably 7 or 8

Can anyone go into outpatient for minor problem?

Gaenor Harris-OBrien | Oct 5, 2019
Morgan Hamblin | Oct 5, 2019

No, outpatient is by schedule only. It's called "outpatient" because you come in and then leave, as opposed to "inpatient" procedures etc where you are actually checked into the hospital for a period of time.

What is the visiting hours

Robert Choi | Oct 5, 2019
Salvador Cruz | Oct 5, 2019

Anytime no Specific time you need to be there you can come and go

HOW DO I REACH A PATIENT

William Lange | Oct 5, 2019
David Ferguson | Oct 5, 2019

Call Edwards Hospital main switchboard. Also patients have a direct phone number straight to their room

In what location are the endoscopic services?

Jonathan Thomas | Oct 5, 2019
Carlos Bejarano | Oct 5, 2019

1259 Rickert Dr. Naperville 5 minutes away from Edward

Do they help people with no insurance and low income

Mike Rhein | Oct 5, 2019
Salvador Cruz | Oct 5, 2019

Yes they can't deny help it's a law

How do I get my medical record?

Edward Hospital - Main Campus | Oct 5, 2019
Edward Hospital - Main Campus | Oct 4, 2021

Information on how to request medical records information at each hospital can be found here: https://www.eehealth.org/patients-visitors/guide/patient-information/medical-records

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what's the phone number?

Sam Cianelli | Oct 5, 2019
Edward Hospital - Main Campus | Oct 5, 2019

The main phone number is 630-527-3000 and the Scheduling number is 630-527-3200.

Does Edwards hospital have free WiFi

Robert Hackett | Oct 5, 2018
Rebecca Ensalaco | Oct 5, 2018

Yes, in certain areas

What insurance do you take

John Smith | Oct 5, 2018
pravin patel | Oct 5, 2018

I have GPM health & life plan G suplimimentary do u take ?

Do I need to have a set doctor or may I just come in and schedule and appointment for myself ?,

Jose Jimenez | Oct 5, 2018
Chris K | Oct 5, 2018

Normally i would expect them to allow you to schedule an appointment for things you have an order for. They have urgent care/clinic facilities also, but not at this address.

How to get my Medical Records.

Annelsa Melchiorre | Oct 5, 2018
Timothy Carwyle | Oct 5, 2018

on the main floor lobby by outpatient you will see a a little cubicle with three ladies jammed in it that would be the place to get all your medical files they are nice and very helpful but it's very expensive ! I got all my daughters files and it cost me 110 bucks !

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What are visiting hours for mom and baby

Kathie Fleagle | Oct 5, 2017
nicole achebo | Oct 5, 2019

10am -8pm CST. (Non siblings of the newborn ) visitors need to be 12 years and older.

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