Zales

Category: Jewelry store in Knoxville, Tennessee

Address: 7600 Kingston Pike Ste. 1158 A, Knoxville, TN 37919, USA

Phone: +18656933030

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Doug Cox

Oct 3, 2022

They really took great care of me on a warranty repair. Employees were so helpful and attentive. Very impressive!

Scyth99

Sep 8, 2022

Bought a ring online and had it shipped to this store with no problem. When I needed it to be resized after it arrived I was assured that it would be done in "no later than 2 weeks". It has now been 20 days and still no ring, no call from them (I have had to reach out or I fear I would never had heard what was going on). There has been no explanation as to why its late only that they would reach out when it arrived. Between that and their bad phone answering and closed days I would not recommend this business.

Tori McNish

May 10, 2022

If I could leave less stars I would. My fiancé and I went to look at engagement rings back in September and we were never spoken to by an associate. We stood in the store for 15 minutes while the associates talked amongst themselves while not being busy. We left without getting any help. We gave this shop another shot in December, I will give it to them this time because they were actually busy. Yet again the associates helped another couple before us when that couple came in after us. Maybe it’s because we look young and therefore we don’t have a lot of money but regardless I will NEVER shop at a zales again.

Amanda Bridges

Apr 6, 2022

Good selection of items, I purchased a peridot bracelet & browsed their diamonds as well. They had several larger carat weights to choose from which was helpful. Cami was the sales associate that assisted me & she was friendly, knowledgeable & professional. I am very happy with my purchase & will certainly return for future purchases. Thank you to Cami for all your help!

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I get my jewelry inspected for my bonds? I have been calling for 2 weeks. They wouldn't answer the phone.

Joyce White | Oct 4, 2020
Lori Harvey | Oct 4, 2020

I just walked in the store.

Your web page says you r open. Why does no one answer the phone?

A Google User | Oct 4, 2020
Lori Harvey | Oct 4, 2020

They were open on the 12th but only 2 person working. I took in a piece for repair.

do they have ring guards?????????????????

Geneva Mitchell | Oct 5, 2018
Sami Brenner | Oct 5, 2018

Yes

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places