AIT Worldwide Logistics

Category: Logistics service in Romulus, Michigan

Address: 28825 Goddard Rd Suite 123, Romulus, MI 48174, USA

Phone: +17343269140

Opening hours

Sunday: Closed

Monday: 6:30AM–6:30PM

Tuesday: 6:30AM–10PM

Wednesday: 6:30AM–10PM

Thursday: 6:30AM–10PM

Friday: 6:30AM–10PM

Saturday: 8AM–4PM

Reviews

David Hoffman

Jun 10, 2022

This entire company has absolutely horrible and clearly needs training on customer service. The level of disrespect and lack of care stems from the office manager all the way to the drivers. It is apparent, they all have excuses to why their company is so inefficient and is ran so poorly. I will be requesting pack mules for future deliveries prior to this company delivering me any future products. Beware and stay away from using them.

Maria López

Oct 15, 2021

The worst delivery service 😐 delay, irresponsible, and they kick the box several times till they broke my dresser 🙄

Phantom Account

Dec 17, 2020

They falsified my signature, never called, delivered package early to delivery window, and destroyed the item being delivered. The AIT people involved were definitely working together to hide their guilt of destroying/damage of the package. If this company is involved in your transport of product I would not do it!!!

Chris DuComb

Oct 26, 2018

All these bashers need to give them another chance. I have dealth with Jennifer and Pat on numerous hot shot trucks for customer shipments. I keep calling back again and again because they yet to let me down. CALL THEM IMMEDIATELY IF YOU NEED AN EXPEDITED SHIPMENT.

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Questions & Answers

Can I drop off an item for return at your facility?

AIT Worldwide Logistics | Oct 4, 2021
AIT Worldwide Logistics | Oct 4, 2021

No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.

Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?

AIT Worldwide Logistics | Oct 4, 2021
AIT Worldwide Logistics | Oct 4, 2021

AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.

Are you a certified freight forwarder?

AIT Worldwide Logistics | Oct 4, 2021
AIT Worldwide Logistics | May 7, 2022

Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.

Do you offer international shipping?

AIT Worldwide Logistics | Oct 4, 2021
AIT Worldwide Logistics | Oct 4, 2021

Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.

Do you have any other locations in North America?

AIT Worldwide Logistics | Oct 4, 2021
AIT Worldwide Logistics | May 7, 2022

Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.

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