Pizza Hut

Bibbins Latonya

Very very very bad experience 2nd time they mess my pizza up. manager on shift at 3:00pm 6/18/2022 it was a black older lady she is nasty disrespectful no type of respect. I told her my order was wrong she started cussing and yelling in my ear. Manager stated she wasn’t giving no refund no store credit an no replacement. I will be calling Corporate Monday morning. An if they don’t fired her I will have the news reporter there.

Sinjin Quinn

I placed at 7:58pm an order on through the pizza hut app & paid for it with the last of my money on my card. I received a call saying their storing is closing an hour earlier listed what google is saying they are open until. The refund situation can be a little better, I was in desperate need to feed my family & we enjoy Pizza Hut quite often. I do not want to be rude but the way the food service industry is here in Norfolk needs to raise its standards. We live in a world with individuals who are not self aware, live without dignity & morals.

Shakera Long

This is by far the WORSE Pizza Hut location in Norfolk, Virginia. Every time I order from this location I am once again disappointed. This location needs to either shut down, or have better management set in place. Every time I order delivery I’m waiting almost 3 hours for my food. Tonight I decided to order carry out, I ordered 2 stuff crust pizzas and a order of (6) mild wings. When I went to pick my order up I was given boneless wings. I told The young lady this is NOT what I ordered. She offered to change the wings to bone in but I would have to wait an add’l 10+ minutes for my food. So I explained to the young lady that I was turned off and I’ll just take my order so I can leave. She was very passive aggressive with me and she shouldn’t be working in customer service at all with that attitude or face. I will never order from this location again. Someone needs to shut it down it’s never a good experience with these guys. Tonight was my last night ever ordering my dinner from this location. It’s turned me off from all Pizza Huts in general. If I could give ZERO stars I would’ve. Please take my advice and never order from this location.

Megann Dellenbaugh

Took 3 hours to get a $50 order delivered. All the pizzas are over cooked, tastes like cardboard, and are cold. Pizzas are also missing topping and sauce. The chicken wings are cold and questionable.