UPS Customer Center

Category: Shipping and mailing service in Maumee, Ohio

Address: 1550 Holland Rd, Maumee, OH 43537, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

Latrice G

Oct 4, 2022

Not being able to speak with an actual customer service representative is ridiculous.

Judy DeDonato

Sep 6, 2022

Gentlemen working at the counter are always very kind and helpful. Highly recommend this location.

D L

Aug 20, 2022

Garbage customer service and drivers, stop lying about failed delivery attempts.

Chad Roughton

Aug 12, 2022

This UPS hub is full of thieves and incompetence. Last month I had a brand new iPhone 13 stolen and they dragged the investigation 2 weeks out so I was without a phone the entire time, then never followed up with me regarding the completing the investigation and it took having the sender calling UPS on three way to admit the package was determined to be stolen. They took another week to send the info to Verizon so I could get a refund and new phone. Then today, the SAME(I have a ring doorbell camera) UPS driver delivered a package of prescription medications with the tamper seal broken and a piece of plastic tape over it instead, the medication packages empty. Luckily after taking pictures of the damaged package and attempt to cover it up, UPS immediately approved this claim and forwarded it to the sender. Unfortunately now I have to go without those medications until Tuesday(it’s Friday now) which is the soonest the pharmacy can get them overnighted due to the weekend. However I doubt this thieving driver will receive any punishment as he was allowed to continue to deliver after stealing a >$1000 phone.

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Questions & Answers

How In the world do I speak to an actual person, this is ridiculous

Zachary Wambold | Oct 4, 2018
Kyle Nelson | Oct 4, 2019

Just keep hitting 0 I believe. I work for them. I'm sorry and yes it is ridiculous.

How do I TALK to someone AT the UPS Customer Center?! I hate UPS with a passion. Nothing is user friendly. Makes me want to ship FedEx for everything

Andrew Roberts | Oct 3, 2020
Jerod Laver | Oct 3, 2020

Good luck with that. I mean, you can talk but they may or may not understand. But if they try to talk back, good luck understanding them.

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My package tracking #1ZE6F650YW16404174 should be delivered to its destination in Port Huron last week but is showing that it is stuck in your location. Why? When it will be delivered? Alicja Kowalska

Alicja Kowalska | Oct 4, 2018
boat tv | Oct 3, 2021

Most likely never, once a package gets stuck it doesn't go anywhere after that, which is why I hate this location.

How can I get in contact with a supervisor at the UPS location in Maumee Ohio? Why is there no direct number to that location?

erica howard | Jul 5, 2022
Mila Phillips | Aug 4, 2022

Don't know if this will help, if you are a worker then you should have you supervisor number , if not then on the back of your ID card I would call your Teamster Union to reach out. Or go to your upser.com acct . If looking for a job then go to UPS . if your wanting to speak to someone regarding a package then you need to call the 800 or like stayed above go to the customer center ... I hope this may help a little bit

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If no one is home to accept a package that requires a signature, how do you get the package?

David Holdren | Oct 3, 2021
Randy Wayne | Dec 7, 2021

Complete was of time. Never attempted (although some was there) they said they couldn't deliver. they are not user friendly and liars

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I just dropped off a package to Denver. I think I left my gloves on the counter. Can they be held until Monday for pickup?

Charles Heath | Oct 3, 2021
UPS Customer Center | Oct 3, 2021

Send us a private message with your tracking information. Phone number, and the address of the location. We will contact them for you. — Tom

How can I speak to someone at the UPS Center on Holland Rd in Maumee, Ohio?

Karen Abel | Oct 3, 2021
David Holdren | Oct 3, 2021

Good luck with that... I've been trying for 30 minutes...no menu option to actually speak to someone

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How come this UPS. is. crowded and congested. ?

Binil George | Oct 3, 2021
devin hellraiser | Oct 3, 2021

Its a work place

Does the Maumee location deliver to Findlay?

TzY | Oct 3, 2020
Emily Duigenan | Oct 3, 2020

It delivers all over the place really, so yes

can u contact a person who is working at the loading and unloading boxes job if yes, then how?

Noor e Hira | Oct 4, 2019
janice wahl | Oct 3, 2020

No seems almost impossible to even call about 401k

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how do i file a complaint about a delivery driver . our driver continues to drive like a fool down our driveway

John Kerbel | Oct 4, 2019
Charles Dine | Oct 4, 2019

Start deliveries by fed ex

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Will UPS pick up my package it is paid for?

sally croft | Oct 4, 2019
Michael Book | Oct 4, 2019

They will pick it up for a fee

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CAN YOU TELL US THE LASTEST TIME TO DROP OFF AN NEXT DAY AIR PACKAGE AT THE SERVICE CENTER IN MAUMEE OHIO?

SFC Graphics | Oct 4, 2019
Nathaniel R towns | Oct 4, 2019

4pm

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If I have a package that cannot be delivered due to the address being incorrect can I pick up my package here?

Melanie Dobinson | Oct 4, 2019
April Shaw-Andrews | Oct 3, 2021

As now, no you cannot....I'm in the middle of a week long battle to get a delivery that they chose not to deliver 😡

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Does the UPS customer shipping center in maumee close for lunch?

Jamall Falkner | Oct 4, 2018
Charlene Brinck | Oct 4, 2018

No it does not close for lunch

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How much do ups pay for hauling doubles and triples a week

Terry Williams | Oct 4, 2018
Marc MyWords | Oct 4, 2018

You would have to contact the office.

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Where is the nearest ups on monroe st. Toledo ohio todropsomething off

Sharon Najib | Oct 4, 2018
Harry D | Oct 4, 2018

Are you dropping off a package or an envelope? 1550 Holland Road jn Maumee is the one i use but if you can use a drop off box there may be a place closer.

Can you get your package while in transport

bob fantozz | Oct 4, 2018
Raymond Forcier Jr. | Oct 4, 2018

No u cant

I need to send equipment back to ATT Uverse and was told to just take it to UPS with my account number and they would ship it at no charge. Is this true?

Carole Gorny | Oct 4, 2017
Janaline D. | Oct 4, 2017

Yes! It’s True they will Not charge you!!! I also, sent my ATT stuff through them as well!,

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