RetroAddicts

Burner

I showed up today only talking to the nice lady who answered the phone, not any of the techs. I brought with me two pieces, a vintage MCS turntable and a not so vintage Cambridge Audio integrated. I believe the nice lady who possibly answered the phone (I didn't get her name unfortunately), escorted me to the back where I met Brian. Brian, having the patience of a saint, took the time to get the background on my pieces and even did his best to gauge what my level of comprehension was when it came to what it took to make the internals of these items work. I know enough to be dangerous, but also willing to admit my error and stupidity. Some of which may have occurred with both items, but I'll move on. Brian explained, that though older, a bit beat up, and possibly impossible to get the schematics, the Cambridge really wasn't a piece of gear he'd worked on. Despite this, he went through the issues with it and basically diagnosed that it was more cost effective to replace it than fix it. Which is really what I wanted to confirm. Now when it came to the table, he patiently explained it's working and why some of my "ideas" as to possible causes really weren't where the problem would lie due to how a turntable table operates. Brian thought it was possible the RCA cables went bad. I never thought to wiggle them...ugh. Also during our talk it hit me almost like lightning that maybe I really didn't seed the cables fully. Another one on me maybe. Brian also kindly offered that maybe the plug of the cable could use a little De-oxit in case of possible corrosion. I think this was more to help soothe some of my wounded pride, though of course it not going to hurt. Brian offers that he's still willing to look at it, but he has a wait on repairs and it's probably just as worth it to go home and wiggle and try to fully seat the rca's as much as it would be leaving it there. Are you kidding me? What year am I in? Just amazing service. I drove and hour and twenty to get to Retro and the same back (I didn't tell Brian that). I will gladly do it again with a smile on my face knowing anything I need fixing will be in good hands. The man got a customer for life without trying to sell anything. Can you imagine that? Oh! Lest I forget, I spent an additional 10-15 mins looking at all the beautiful restored gear they sell. Just eye candy. Thanks Brian, from another Brian.

of Rivia

A great little shop that has cool retro stuff for sale. The knowledgeable staff was able to identify in seconds what was wrong with my record player, and fix it.

John Carlson Jr

When you walk in it's a blast from the past, I saw everything from VCRs to old movies and record. To vintage video games including ones I grew up with like super Mario for the NES, to sonic the hedgehog for h original Sega. Staff was super helpful and friendly, and if you're looking for vintage things this is the place to go.

Mike Noll

Used Retro Addicts for two receivers that most wouldn't bother with. Brian did an outstanding job and treated them just like a high end models and spent a ton of time explaining their work done on the receivers. You get what you pay for in most cases and I am pleased with the service I received. Thank you for showing the Kenwood and JVC receivers much love.