Choice Medical Healthcare

daniel shapiro

BEWARE, if you use them and there is an issue with your machine or the fit of your mask that you need to get sleep they could care less.YOU ARE ON YOUR OWN. YOU HAVE BEEN WARNED. I called well within the 30 day period after receiving the CPAP for the 1st time and informed the representative that the mask was a bad fit for me and I ordered a different mask. I was not sent any confirmation that this went through. When I called the second time there was no record of my call or that a new mask was being shipped. It's been two weeks since the first call and one week since the second one. I also sent an email 8 days ago and no reponse. Do not trust this company at all to do their job, once you get billed you can forget about ever hearing from them again. Lastly, I'm a soldier on Fort Drum. I say that to tell any other soldier or veteran that if you got refered here as your supplier get switched immediately. Make the clinic cancel your order or cancel it yourself if you can. Or you will be stuck like me, with a CPAP you can't use writing reviews at 4 in the morning because you can't sleep.

Joanne Weber

The customer service is awesome, but if you leave a message for supplies they don’t call you back. I received my first order with no problem. I’ve called several times since then and I’ve waited at least two months and still haven’t received my supplies and they still haven’t shipped. I’m going back to my old supplier. This company needs a lot of help with their shipping service.

Elaine Welch

Our local medical supply retailer closed and Medicare assigned my mother to Choice for her CPAP supplies. I've dealt with them 3 times in 3 months. My rep is EXTREMELY professional and knowledgeable, and does his best to accommodate our needs. The SHIPPING Dept. however, leaves much to be desired. The office is in Utah, the warehouse is in Kentucky, I'm in N.C.. So I can understand some miscommunication issues on occasion. My first order was delivered 2 days after I called it in. But it took 2 WEEKS to get a piece that was incorrect delivered. Now, I can't seem to get replacement filters and mask delivered at ALL. I've called, my mother has called, and the prescribing physician has called. And I STILL haven't seen any routine replacement parts delivery. I truly wish their order/delivery were more streamlined.

Tarshia Sutton Harris

The sales representative was very nice and knew the product very .