T-Mobile

Category: Cell phone store

Address: 1155 Carlisle St #528, Hanover, PA 17331, USA

Phone: +17176342998

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Asher Mandolo

Sep 16, 2022

What we were told didn't match what was on the bill.

MarioN6411 perez

Sep 9, 2022

Its an amazing place they are also do nice people God blesses them

Denise Forry

Aug 5, 2022

I have good plan. The people that work there are so helpful.

Margaret Gude

Jun 3, 2022

I initially wrote a very positive review for T-Mobile in the North Hanover Mall 2 years ago when Beckie and Carly worked there. However, we went into the store in early December 2021 upgrade our phones. After talking to the young people in the store, we were told that we could trade our current phones, which were Samsung S20s, to get the new Samsung S21 Ultra. We were told several times that with the trade in and the senior discount, our monthly payment would be approximately $135.00 per month. We thought we hit the lottery. After several months of paying $135.00 per month, the monthly payment went up to 174.00 per month. After several calls to T-Mobile, the cost went down to approximately $140.00 per month. After one or two months, it was back up to $174.00 per month. We just received our invoice for June and it is now over $228.00 per month. We are on a fixed income and this is killing our budget. NO ONE WITH T-MOBILE WILL FIX THIS PROBLEM SO WE WILL NEVER USE THEM AGAIN!!!! MY ADVICE TO EVERYONE, DON'T BELIEVE ANYTHING THEY TELL YOU!! I only gave them 1-STAR because I couldn't leave them ZERO!!!!

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Questions & Answers

Can i pay on someone else account in the store if i dont know their account number?

Donna Boone | Oct 3, 2020
Bryant Figueroa | Oct 3, 2020

Yes you can. You can give the account holders main phone number. Even though they may accept payment, they will not under any circumstances give you any account information, including something as seemingly small as how much is owed on the account. It's pretty much like going to a bank and being able to deposit any amount into a given account but they won't allow you to withdraw from the account or give you any personal proprietary info.

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What are the names of people who work at the store in Hanover

Yvonne Sease | Oct 4, 2019
Barbara Heath-Hinkle | Oct 4, 2019

What store?

Are daughter & son inlaw considered family on veterans discount family plan

Robert Garland | Oct 4, 2018
Rebecca Pinarchick | Oct 4, 2019

Yes as long as the account holder is military.. stop on and we can give you some more information on the benefits of the military service we provide!!

Can payments be made in the store and with checks?

Karen Parks | Oct 4, 2018
Rebecca Pinarchick | Oct 4, 2019

Yes payments can always be made in store as well as on your tmobilr app. Checks are only taken if they are mailed into tmobile.

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