Shoe Dept. Encore

Category: Shoe store

Address: 11110 Mall Cir St Charles Town Ctr, Ste D03B, Waldorf, MD 20603, USA

Phone: +13017058255

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Biggs smith

Sep 8, 2022

Sizes 13 and up are welcome

Teresa Cory

Aug 21, 2022

Had the BEST time with grandkids. Had shoes for all of them !! Good service.

Sabrena Stewart

Aug 20, 2022

Need more employees to work there. Always only 1 employee working the register.

William Cory

Aug 17, 2022

My wife and grandchildren love this store

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

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