The Responsive Auto Insurance Company

Category: Insurance company

Address: 8151 Peters Rd #1000, Plantation, FL 33324, USA

Phone: +18663000080

Opening hours

Sunday: Closed

Monday: 8:30AM–7:30PM

Tuesday: 8:30AM–7:30PM

Wednesday: 8:30AM–7:30PM

Thursday: 8:30AM–7:30PM

Friday: 8:30AM–7:30PM

Saturday: 9AM–1PM

Reviews

Kenny Pollock

Sep 29, 2022

This insurance company is a complete scam - I was one of two victims in a hit and run with their insured and they have purposely avoided my phone calls or calling me back. The adjuster Raphael has been extremely rude and dismissive on the phone - our first conversation started with him saying "I didn't call you back because I have no proof you were even hit by our insured" ???? Even though there is a police report and multiple witnesses, they are already trying to avoid having to payout or do their duties as an insurance company. When I asked for the manager, he said he could relay the message. When I asked for the manager's name or contact information he said "he was not at liberty to share that with me". They insure people and then do whatever it takes to not have to pay out a small $600 little claim. I am about to be your biggest nightmare.

Michel Barzaga Perez

Sep 26, 2022

Never insure with this company I just bought a new car and they don't want to insure me because of the hurricane It's a bad company It never solves your problems when you need it

aura

Sep 16, 2022

I wish there was an option to give 0 stars. This is absolutely one of the worst car insurance “scammers” on the planet. Anything over 0 stars has to be fabricated by robots or something.

Calvin d Blythe

Sep 16, 2022

They didn't pay for a broken window

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Questions & Answers

How do you make a payment the phone and the website don’t work

Edwen Gedeon | Oct 4, 2018
Gina Lemke | Oct 3, 2020

Hi Edwen. Thank you for your question! You can easily make a payment 24 hours, 7 days a week via our online Responsive Quick Pay at https://responsiveauto.com/make-a-payment/.

how come you guys don't have online payments? If you care about your clients why not save them the time and money.

Papouche Myson | Oct 4, 2018
Gina Lemke | Oct 3, 2020

Hi Papouche. We are very interested in taking care of our customers. You can easily make a payment at any time via online at https://responsiveauto.com/make-a-payment/

THIS COMPANY HAS NO WAY TO MAKE PAYMENTS ONLINE.....

Pno WALL | Oct 4, 2018
Gina Lemke | Oct 3, 2020

Good Afternoon, Pno! You can make your payment online at https://responsiveauto.com/make-a-payment/.

How do I send pictures for a claim

Tekela West | Sep 12, 2022
Calvin d Blythe | Sep 19, 2022

Never been there

How do i get a live agent on the line to discuss my account? Also I keep trying to make a payment and I can not. Eithher option works

Lashonda Mobley | Oct 3, 2021
The Responsive Auto Insurance Company | Oct 3, 2021

Hi Lashonda. I am sorry to hear you are having trouble making a payment. Please call us at 866-300-0080, select policy, and ask for Veronica. She will be happy to assist you in making a payment and anything else you may require. You can always make your payment online at https://responsiveauto.com/make-a-payment/.

How can I see my policy. Do not have as an application or something similar?

Ibrahin Malagon | Oct 3, 2020
Valorie Simon | Oct 3, 2020

Linda Sloan

Read More

This is the worst possible insurance company anyone can have. They are trying to add a surcharge to my renewal for an accident from the policy before this one. Wait over a year??? Really??? Going to report them to the better business bureau

Aikido954 | Oct 4, 2019
The Responsive Auto Insurance Company | Oct 3, 2020

Good Afternoon, Aikido954, I am very sorry to hear there is confusion about your renewal offer premium. Unfortunately, I was not able to locate your policy to provide more details at this time. Our Customer Service manager, Veronica is awaiting your call to further assist. Please give her a call at 1-866-300-0080.

What is the customer service number?

Jimmy Philibert | Oct 4, 2018
The Responsive Auto Insurance Company | Oct 3, 2020

Good Afternoon, Jimmy! Our customer service phone number is 866-300-0080.

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