ATM (Wells Fargo Bank)

Sabrina Briggs

I went to open up a business checking account. I came in a few minutes early manager said that his banker would be in shortly 20 mins into my appointment time the banker walks up with no greeting looking at me I’m looking at her we just looking at each then finally she says, how May I help you I say oh I’m Sabrina I have a 1pm appointment she takes me to her desk and looks over my LLC paperwork and ask if I’m still at this address I explain that my company recently moved so she takes my paperwork and speaks to the branch manager and he states the address on the paperwork will need to updated I’ve never heard of such a thing this isn’t my first business account I just say oh ok thanks and leave because clearly they don’t know what their talking about. I went to the bank next door Truist they never once asked if the address on the paperwork was the one my business was currently located. So it appears they were looking for reasons to not service me because they were short staffed. Wish I would’ve went to truist to began with total waste of time.

Jessica Smith

They do a great job with limited staff. How can you blame local employees for "big banks" not equipping them with accurate staff or atms that do not work? I frequent this location and the service is always warm. Definitely could use more staff but *shrug*

Scott Allman

Great service. Nice and friendly staff. Only gripe? It can take a little while to get through the line when there are a great deal of customers waiting. That's to be expected, though. One thing I would like to see is the extension of business hours...not just here at Wells Fargo, but at all Shelby County banking institutions. I moved to the Memphis Area around a year ago, and I still don't understand the closing of banks (citywide) at 4:30pm everyday except for Friday...confusing.

Don Montgomery

Lady was going to call me a back and never did and I wanted to open the account That was nationwide if I do traveling I have access to the bank but I haven't heard from you and I don't want to break the law and I saw some of the fines and banks no weapons and I want to respect other wishes that I can't come in with my carry permit much of a hassle I'm not the only ring awa and I want to respect other wishes that I can't come in with my carry permit much of a hassle I'm not the only Marine and soldiers but feel that way and I believe we are called clean your company a lot more money we would like to do business with you that we will not break the law or disrespect you and no one called me back. Thank you and have a blessed day!