Premier Towing and Transport

I.J. Murray

Placed a towing request via my insurance company at 6:54 pm with an arrival time of 7:58 pm. Mind you I am only 10 minutes away from their location on Kirby. An hour goes by and still no show. Arrival time updated to 8:58 pm and still no show. I called to get an update from Premier towing and transport directly and they hung up on me repeatedly. I called my insurance company only to find out they canceled my request without noticing the insurance company. By the time my insurance company tried to find a new tow company it was late at night and most were done for the day. Premiers hours of operation says 24 hours but that is false advertising. Take my advice and never request services from this company. They are unprofessional and rude to say the least. I only gave 1 star because there is no option for 0 stars. will be filling a complaint with Better Business Bureau if they are even registered there 🥴.

Jennifer Mulrenan

Would not recommend this company at all. They come to my vehicle and pull open my door and checking all in the vehicle. I never even called and they come to my job which is private property and very wrong.

Davonte Dawkins

Very courtesy staff, both in the office and the driver, not to mention very reasonable price.

Michelle Metzger

I tried to use this business but within 10 minutes of making the service call they all of a sudden turned around and declined the service call. When I tried to reach out to them to talk with someone they kept hanging up on me. I called several times and you can clearly hear someone answer and go to say something and then they just hang up on me. Very unprofessional in my opinion.