Anna Illinois Secretary of State Facility

Frankie Callier

This stuff can be exhausting and tedious. People get frustrated, but the ladies behind the desk have no patience at all. They saw that I was getting frustrated having to keep going back home and getting stuff. I was not mad at them and never once did I take it out on them. However, they decided they needed back up with me and had another lady stand guard and look me up and down the entire process while I was working with someone else. They were very racist. I 100% believe that if I was white they would not have felt they needed backup. I kept apologizing and explaining that I was not frustrated at the lady. I never yelled. Yes I was frustrated but again, my frustration was never taken out on any of the workers. I may have let out a long sigh or turned to leave in a huff, but that was because I wanted to just get this stuff over with. There was no need for them to stand guard and watch me like I was abusing the workers. It was ridiculous and I felt so uncomfortable. I thank the lord everyday that I moved away. They even zoomed in on my face and moved the camera up so my ID picture looked enlarged and messed up. But I couldn't do anything about it. It was all so unnecessary and felt like mean girl behavior. Again, I never yelled at anyone, never got aggressive or loud, I was just simply frustrated. Not at the people doing their jobs, but the circumstances. It was like they saw someone who wasn't happy and smiling to be in there and decided to make their day a living hell. I have never had an experience like this in any dmv. And I have lived in multiple states. Honestly, if you are black get out of this sundown town in general, but definitely if you can, stay away from this DMV.

Michelle Renee Fry

It was business of course first thing on Tuesday since being closed on Monday. There was a wait! But not a long wait at all. These ladies had it down to an art. They moved people efficiently and quickly. Thank you ladies

Kimberlee Todd

Friendly and Fast.

Gary Dahmer

Always friendly staff. Great to deal with!