Shoe Dept. Encore

Category: Shoe store in Carbondale, Illinois

Address: University Mall, 1237 E Main St Space A-1, Carbondale, IL 62901, USA

Phone: +16185494850

Opening hours

Sunday: 11AM–5PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Tina Waugh

Aug 20, 2022

Love it. We shop for our whole family. Good selection, good prices.

Leslie Martin

Mar 22, 2022

Awesome ladies helped me find exactly what I needed for my work! And on Sale!! Thanks!!

Kendra Wright

Mar 19, 2021

The workers at this store are beyond rude. You ask a simple question and they act like it puts them out to help you. I do not reccomend this store at all.

HERMAN OKER

Feb 17, 2020

We have shopped here many times until recently. They had a fire 2/15/2020.

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Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Do you carry men's work boots?

Judy Shelby | Oct 4, 2018
Punky Pumpkin | Oct 4, 2018

Yes they have a pretty good selection of men's work boots! I just bought my spouse a pair today for under $50

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