Fairfield Inn & Suites by Marriott Augusta Fort Gordon Area

Joel Gormon

Staff are very courteous, customer care was good, rooms in very good condition and well maintained, comfortable and accommodating. Opted for the executive suite which was roomy with a king bed and pull out sofa with all required bedding on hand multiple TV's WiFi and Ethernet for extra band width etc. Indoor pool well maintained and a good asset for the hot GA summer seasons. Very close to interstate most any part of Augusta accessible via 20 min drive.

Valerie Knight

We were there as a group this weekend through March 25-27..The elevator was out of service, and we were on the top floor..The customer service Rep Debbie that was on duty was very unprofessional and rude Basically didn't have any patience or showed any concern or an apology..some of us was in some form of handicapped (including myself) could barely make it up the upstairs..it caused us to missed events because of taking the stairs. The next day we spoke to a gentle man named Travis about the situation. He accommodated us with some points for the inconvenience and was very professional and apologetic...I would stay there again in the near future..but for the next time a back up planned should be in effect..

LR777

Upon arriving at the area of this hotel I was warned by a local not to stay in certain hotels because of various reasons one being there was a shooting the other night (lol). When I arrived at the hotel I noticed it was very clean and well decorated / maintained. The receptionist was kind, professional and helpful. The room was a decent price for what I was asking. My room was clean and contained everything I needed (fridge, micro). The bed was comfortable and I slept very good. The shower was clean and the water pressure was perfect. I was disappointed the ice machine on our floor and the floor below was not functioning, but we were able to get ice by trying the 1st floors machine. Upon checking out, we went to the lounge area and ate a nice hot breakfast. Scrambled eggs, bacon, bagels and coffee. I’ve stayed at many hotels and this was one of the best ones for the money. I would recommend if you are visiting this area to stay at this location, you will not be disappointed when you compare the rest of hotels in the area and the location.

Deborah

The best thing about our stay was KiKi who worked at the front desk. She was extremely friendly and accommodating and was just an absolute pleasure. She even called my room to see if I'd left my purse at the front desk, which I had but hadn't realized it yet, and then brought it to my room rather than let me come get it. She is a wonderful ambassador for the Marriott!!!