Papa Johns Pizza

Category: Pizza restaurant in South Bend, Indiana

Address: 1811 S Ironwood Dr, South Bend, IN 46613, USA

Phone: +15742337272

Opening hours

Sunday: 11AM–11PM

Monday: 11AM–10PM

Tuesday: 11AM–12AM

Wednesday: 11AM–12AM

Thursday: 11AM–12AM

Friday: 11AM–1AM

Saturday: 11AM–1AM

Reviews

Sarah Bruggner

Apr 12, 2022

Staff is very friendly and knowledgeable and helpful the delivery area and I work late so I always miss carry out orders times. But they let me order carryout freaking awesome

Travis V

Jan 30, 2022

My pizza was 45 minutes late Cold. Slide sideways. All that you could think imaginable. Nightmare. The "assisted ordering staff company did a great job taking my order... however the management of ignored answering my phone call for 45 minutes and thus I was hungry and ate an outer slice of this already unappetizing Za. Behold she answers. I explain the situation and she actually hangs up on me because I asked why it took 45 minutes to answer my phone number when my order was already called about at the 1hr delivery mark... Just annoyed. I use to order from there and even carry out was slow but man...really went down hill

An Droid

Dec 7, 2021

Order online. Says 60 minutes. Get to the store after 70 minutes. Told they haven't started it yet it'll be another 30-35 minutes. 35 minutes later, was just told it'll be another 15 minutes. Not very happy with this service. I wish Papa John Schnatter was back at the helm of this empire. PS. Employees do not wear gloves while handling food at this location. Mentioned that to the shift manager and his reply was, "tell the health department, we don't care. You're not going to stop a multi-billion dollar company."

brandi brockwell

Sep 18, 2021

Unless the manager personally makes my pizza, it constantly comes out undercooked (despite asking for it to be cooked "well done") and the dough is doughy and stretchy like melted cheese, which is absolutely nauseating! I ordered my pizza on 9/17 and asked for it to be cooked well done and when my husband picked up the pizza, he took one look at it and knew it was not well done and the new associate seemed confused and almost like she did not want to put the pizza back through. They put the pizza back through but after I got home, it was STILL undercooked!!! I have patience with the significantly longer wait times because I know they are short staffed and even are closed on Mondays because they don't have enough staff, but come on, you should know the difference between a well done pizza and an undercooked one. Also, their ingredients are no longer fresh as all my toppings, pepperoni/pineapple/mushrooms/green peppers all tasted old and disgusting!!!

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 8, 2021
Nicole M. | Apr 9, 2021

Mask wearing and social distancing are required. The employees will also get any drinks you order out of the cooler

MRLC Lamon🏁🇺🇸

Robertlamon Clark | Apr 8, 2020
Bonnie Biers | Apr 9, 2020

Papa John's has very good pizza my personal favorite is volcano Pizza

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Why do u have a low star rate

XxAwesome DanPlayzXx | Apr 8, 2020
Jeffery Merrill | Apr 9, 2020

Probably because they don't like tipping the drivers when they are not in the mood to go out. They don't realize that we don't get paid even minimum wage when out delivering and do not get compensated for our costs of operating our own cars to deliver their food for them.

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