American Freight (Sears Outlet) - Appliance, Furniture, Mattress

Category: Furniture store in Nashville, Tennessee

Address: 642 Thompson Ln, Nashville, TN 37204, USA

Phone: +16157421141

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Myra Simons

Oct 3, 2022

I originally wrote a positive review for this store as they allowed me to exchange a Whirlpool refrigerator that had gone out after delivery for a nice Kitchenaide refrigerator. I appreciated that, but then when I exchanged and was back home after delivery (for which I had to pay AGAIN), I looked at the receipt, and they had charged me $599 for a 5-year warranty and did not even tell me! I had originally bought the 3 year warranty for $539. Then I go on the Kitchenaide website and the company itself only charges $261.95 for a 5 year! What in the world is that all about?? I won't be shopping here again. Watch out for what they charge you; look at your receipt BEFORE you pay...or just save yourself the trouble, and don't go here!!

Shawn Young

Sep 30, 2022

Angie and Evans were great to work with!

Azalea Brown

Sep 27, 2022

Sam was helpful with me today, friendly very polite and professional. He went above and beyond to get me what I needed! I recommend everyone go in and see him.

harka magar

Sep 26, 2022

This store is scamming people. I bought the refrigerator from them because they told me I was approved for 0% interest rate if I paid within 12 months but after 5 months of paying monthly payment by 2.5% interest rate I almost losing $400.00 just for interest. I came to know they are charging me 2.5%interest rate. This store will not let you know Fortiva is charging you interest rate because you will not going to buy the product from them. So they just go for selling. Just becameful to them and the product is not good. I will never go back again.

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Questions & Answers

Why is the phone always busy?

Charles Young | Oct 4, 2018
Aurora Megha | Oct 4, 2018

Go in person if you can. Or try to keep calling you might get lucky....

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Washer that has dent and the price

Teresa Sweeney | Oct 4, 2018
Jim Shivers | Oct 4, 2018

Find the new brand and the normal sales price. The dent price is between 15% and 45% lower.

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Do they sell stoves?

Jessica Strom | Oct 4, 2019
Brian Throneberry | Oct 4, 2019

Yes

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Do They have Craftsman tools and tool boxes at the Outlet Store?

Randy Jackson | Oct 4, 2018
KimSie13 | Oct 4, 2018

Very few and far between.

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Why does no one ever answer the phone? Very poor customer service!!

Bobby Leatherman | Oct 3, 2021
Carl | Oct 3, 2021

Short staff,it does take awhile to get someone

What are the Covid safety practices like here?

Anonymous | Oct 3, 2022
joshua holloway | Oct 3, 2021

Clear wall cash register. That it.

Can I shop and pickup my items inside the store?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
Love Bug | Oct 3, 2020

If they have the product in stock.

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How will this impact me as a Sears Outlet customer?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

While you were always able to find a broad assortment of quality, take-it-home-today appliances, now you will also have access to brand name furniture and mattresses at low prices. You will also be able to get same-day delivery on all appliances, furniture and mattresses.* Meanwhile, customers can continue to experience fully trained, knowledgeable sales associates who can help you find the right product you need, along with the flexible payment option that works best for you.

Is Sears Outlet closing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

No! The stores are thriving and will continue to operate, only with a brand new name and expanded product offerings. We'll still offer our same vast appliance assortment but with the added benefit of an expanded furniture and mattress assortment at incredible prices.

What do we sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

We sell what you'll need to outfit your entire house with quality, name-brand items. Mattresses and furniture items come brand new direct from the manufacturer, keeping prices low. We also have a mix of new, out of carton and slightly imperfect name-brand appliances. These imperfect appliances all pass a stringent and thorough testing and certification process before being sold in our stores. In addition, most carry the same manufacturer's warranties as new, in-box items.

Is Sears Outlet part of Sears?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

No. Both Sears Outlet and the new American Freight Appliance, Furniture, Mattress are completely separate entities from Sears and Sears' parent company TransformCo. In fact, starting in late April, we will no longer use the Sears Outlet name and it will be removed entirely from all of our materials and business operations.

When is the rebrand taking place?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

Sears Outlet will be rebranding over the course of April, leading up to a big grand re-opening celebration across all stores on April 23rd, 2020.

Why is Sears Outlet rebranding to American Freight Appliance, Furniture, Mattress?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
Robert Johns | Oct 3, 2020

Rebranding

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What Kinds of Products Do You Sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

Sears Outlet sells new items as well as one-of-a-kind, out-of-box, discontinued, refurbished, reconditioned, cosmetically damaged and used merchandise. All items that are no longer new undergo a stringent testing process and when necessary have cosmetic parts replaced and/or are repaired. Only after an item has undergone our thorough certification process is it approved to be a Sears Outlet Certified item. In addition, these products carry the same manufacturer's warranties that new in-box items do.

Do You Offer Leasing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

Yes, we do. You can rent to own items such as refrigerators, washers, dryers, dishwashers, tools and more. You take home your purchase after your first lease payment is made.

Do You Take Old Appliances Away?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

If your item is eligible for installation or hook-up, you old item may be eligible for haul away.

Do You Deliver?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

Yes, we do! Your item(s) may qualify for local delivery if they are located within 75 miles of your delivery address. If your item(s) originate at a location that is more than 75 miles from your delivery address, your order will be considered a national delivery or in-store pickup order.

What Are Your Hours?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

Monday: 10:00 AM – 9:00 PM Tuesday: 10:00 AM – 9:00 PM Wednesday: 10:00 AM – 9:00 PM Thursday: 10:00 AM – 9:00 PM Friday: 10:00 AM – 9:00 PM Saturday: 10:00 AM – 9:00 PM Sunday: 10:00 AM – 7:00 PM

Is Sears Outlet Still Open?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Oct 3, 2020

Yes, we are! In fact, there are currently more than 130 Sears Outlet stores open. Our stores are located in major markets across the United States.

Sears outlet still in business? If yes, what kind of selection (quantity) do they have these days on appliances?

Zen Letter | Oct 4, 2019
Randal Swindle | Oct 4, 2019

Most things at the outlet are considered scratch and dent in transit. If you have a good eye and are watchful, bargains can be yours. As is condition means just that. No recourse.

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What is the lowest price on a refrigerator with ice maker

Anna Sullivan | Oct 4, 2019
Nathan Foshee | Oct 4, 2019

Fridge with ice makers go as low as 479 up too 2000..u just gotta look for a good price..and there is a promotion if u donate 10 bucks to the make a wish foundation u get 10% off ur purchase

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Can you pay your bill at the Outlet store on Thompson Ln.

Carolyn Lallemand | Oct 4, 2019
Clyde Ward | Oct 4, 2019

Can't pay a utility bill or the like, but you can PURCHASE furniture and appliances there. We recently purchased a fridge from the "scratch 'n' dent".

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Can you use your Sears reward points at this outlet

Debra Hill | Oct 4, 2019
Bobby Lawson II | Oct 4, 2019

No

What is the warranty on Sears outlet store appluances

Jeanie Owen | Oct 4, 2019
Southern Shine | Oct 4, 2019

There is usually a 1 year plus you can buy an extended warranty.

Do you sell just refrigerator parts like the door shelf and bottom drawer for a Kenmore elite

Rosalind Manyfield | Oct 4, 2019
Brandon Gholston | Oct 4, 2019

Nerd

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Do you have installers.

Joye Nunn | Oct 4, 2019
Jared Witham | Oct 4, 2019

They are closed permanently.

I am looking for a dishwasher to put in a home I am about to sell. It needs to be white and 24". I do not care about the brand. Would prefer a price of $329 or less. I will need to have it installed. Is there anything at your location like this?

david seay | Oct 4, 2019
Bobby Lawson II | Oct 4, 2019

This is a public forum you should contact them directly

Do you still lease appalince

Tony Scruggs | Oct 4, 2019
Chris Cotton | Oct 4, 2019

No they do not

Do you install over the oven microwaves when purchased?

Fran Bass | Oct 4, 2019
Chris Cotton | Oct 4, 2019

Nope

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What is a number that I can reach them?

J Price | Oct 4, 2018
D Malloy | Oct 3, 2020

Forget aoout it. It's not going to happen. You will have to drive to the location and WAIT some more to talk to a salesperson. When you walk in, you will notice one behind the counter who just stares at you while they ALSO wait for somebody ELSE to come from the back or side of the store to help you. It's like watching the Muppets Show when the muppets are just propped up. When you call and IF somebody answers, don't let them put you on hold. If it's that muppet/stare-down person answering the phone, they may never get back to you.

Do u carry dishwashers

Carla Woodruff | Oct 4, 2018
Jim FischbaCh | Oct 4, 2018

Yes they do

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Looking for a refrigerator basic top and bottom

John Reed | Oct 4, 2018
Sabah Yasin | Oct 4, 2018

We are going to head Sears an afew min

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Do they carry away your old appliances when they deliver.

Sameca Joyner | Oct 4, 2018
Jim Shivers | Oct 4, 2018

They will but they charge.

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How about convection microwaves

Dianne D | Oct 4, 2018
David Martin | Oct 4, 2018

We bought a convection microwave there. It has been great!

Do you sell trash compactors?

Elaine Leach | Oct 4, 2018
KimSie13 | Oct 4, 2018

I've never seen one there. Mostly fridges and washers.

Do yall have dryers?

Yolanda Murchison | Oct 4, 2018
Mike Ghist | Oct 4, 2018

Yes they have washers, dryers, refrigerators, all types of appliances.

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Will you finance? Or make payments in three months 90 days same as cash?

Wanda Flores | Oct 4, 2017
Kori Guyton | Oct 4, 2017

I work for delivery team, (HDL) so idk how they do things on sales floor.....just call store they will help you even more.... Srry if this don't help , god bless

How.do I find out if I still have a warranty on my washer and dryer

Robert Steger | Oct 4, 2017
itsa Me | Oct 4, 2017

Unfortunately you have to call

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Doe as your store deliver, if so what are the costs?

Tina Brewer | Oct 4, 2017
David Chunn | Oct 4, 2018

Usually 80 dollars

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