Master Clean

Category: Carpet cleaning service in Columbus, Ohio

Address: 680 Dearborn Park Ln, Columbus, OH 43085, USA

Phone: +16148471181

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–3PM

Reviews

reiko weller

Sep 24, 2022

Price was just $100 for couch and love seat cleaning plus $100 more for fiber protection. It was a deal I thought. But after the technician left we realized loveseat have a lot of more stains. And no fiber protection sprayed. I can tell because every bit of water soaked into the fabric really quickly. Water should be beading on the fabric when it’s protected. I called very next day, another technician show up and cleaned up and sprayed the loveseat only. I felt bad for him to do this job for free so I told him he can skip the couch. It tuned out really clean. And protect. Water did not soak , instead water bead as a sign of fiber protection. In the end it was ok but I have to take 3 hours off from work so I lost a lot of money. Will not use again.

Elizabeth Day

Sep 23, 2022

I was very satisfied with Uler’s job cleaning my carpet. He came to re-do a botched job from a week prior. He definitely knows how to put a little muscle on the steamer to get the job done right!! God Bless You Uler , you did an awesome job and I’m very happy!!!! 👍🏽👍🏽

Brenda Hayhurst

Sep 7, 2022

After cleaning carpet notice some dark areas in traffic patterns. They did not treat /spray for traffic patterns. Called them and was told they couldn’t do anything about it.

Rasmit Mahen

Sep 2, 2022

I hired MasterClean for the first time to clean house carpet and sectional sofa. When they came first time, they won’t move the sectional pieces and clean underneath. I was asked to pay for additional room at $35 plus tax to clean underneath sectional pieces. I paid a total of $586.19 — $35.74 more than the agreed upon price of $550.45. Also first time they missed several spots near my office area sectional chair as well as all sectional cushion corners. So I called them to come and redo the cleaning. They did come and cleaned but missed back cushion of sectional chair in my office. So I called them again. I talked with Brandon and asked for them to come and clean chair back cushion. He said I am trying to take their advantage since they already were in my office second time. I was stunned. He declined my request to come and clean that piece. Who in the world would try to take a cleaning company’s advantage? I do not have free time for asking someone to redo the work just for my pleasure. It was needed work so request was made. For these reasons, I gave MasterClean 1 star & would not recommend them for cleaning.

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Questions & Answers

do you vacuum sofa before cleaning?

Ann Endry | Oct 3, 2020
Master Clean | Oct 3, 2020

Ann, It is not required to vacuum before, if dog hair is the issue then we would pre-vacuum to remove as much hair as possible. Thanks

will hot chocolate stains come out of the rug with steam cleaning

Kim johnson6 | Oct 4, 2019
Master Clean | Oct 3, 2020

They should unless you set them in with a store bought product. Using the steam at over 210 degrees we can remove a lot of stains.

Do you provide service in marysville?

Peter Emmons | Oct 4, 2019
don Kessler | Oct 3, 2020

yes, we have a run charge of $100 for the area. We offer 3 rooms for $104.00, so you would of least have to order something of valve over $100.00. Thanks

How much for a couch and love seat have 9 pillows to it

Sweet Dixie | Oct 4, 2019
don Kessler | Oct 3, 2020

Couch is $50.00 Loveseat is $40.00 Accent pillows are $2.00 to $3.00 ea depending on size. Thanks

do you have anything for pet smells

Sue Whitesel | Oct 4, 2018
Don Kessler | Oct 4, 2018

We have a pet deodorizer that will help with the over all dog smell. We also have an enzyme deodorizer for urine. Our high temperature steam cleaning will do a lot of disinfecting on its own.

Do you do Delaware Ohio

Byron Salyer | Oct 4, 2017
Don Kessler | Oct 4, 2018

Yes we do, give us a call. I did not know That questions could be asked through Google. I am so sorry I did not get back to you in a timely Fashion.

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