UPS Customer Center

Category: Shipping and mailing service in Columbus, Ohio

Address: 2450 Rathmell Rd, Columbus, OH 43207, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8:30–10AM

Tuesday: 8:30–10AM

Wednesday: 8:30–10AM

Thursday: 8:30–10AM

Friday: 8:30–10AM

Saturday: Closed

Reviews

Patrick Harris

Jul 17, 2022

When delivering a package to a excess point it never get it there but it will say delivered. I have had to file several claims and the always put the person receiving wrong at the location of there drop off station. Bad business

Dena Dunson

Jul 11, 2022

Great Experience.. Good Customer Service Jason

Barb Heisel

Jul 8, 2022

An order I placed with the NBA Store has been sitting at the Obetz location for 10 days. I received an email saying it would be delivered by UPS by June 28. It is now July 8 and there is still no delivery. When I contact UPS online, I get the same information about the original delivery date and no updates about the current status. This is inexcusable and poor business on the part of UPS. I have not been able to speak to anyone directly, and this has added to the frustration. What has happened to this company? Why is customer service so low on the level of priorities?

Net30

Jun 21, 2022

Scott from ups loss prevention found my package that was lost. He was very professional and went above and beyond. Stuff dosent always go as planned, it's what you do after that males the difference. They definitely earned my business.

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Questions & Answers

how do i get my W2 forms, if i have changed locations of my address, and i no longer work for ups, i have tried ever option, and phone numbers to contact HR but i can not get any information, i need to file my taxes A.S.A.P. please help

jason jordan | Oct 4, 2019
D G | Oct 4, 2019

www.irs.gov .... Find the link for Get your Tax Record. You'll need to create an account but once you do you'll be able to get the forms you need. If you're using a tax preparer with a live person such HR Block or Jackson Hewitt they should know how to read the transcript of the W2.

which holidays is this facility closed

Lisa Workman | Oct 3, 2021
UPS Customer Center | Oct 3, 2021

Hi, this Customer Center is closed the following days. New Year’s Day. Easter Sunday. Memorial Day. Independence Day. Labor Day. Thanksgiving Day. Christmas Day. New Year’s Day.

Can I drop a package with label here?

Garry Ickes | Oct 3, 2020
Jennifer Miller | Oct 3, 2020

Yes you can

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Is it ok for me to pick up my retro check yet? Don't know if it's exactly time yet and just wondering. I can't get thru to any of the shifts or HR

Jhuss Thevision | Oct 4, 2019
tesla pete | Oct 4, 2019

This is a public forum for questions, may want to find an email for your request

Do they hold a week back

Douglas Gunderson | Oct 4, 2019
Eddie Serrano | Oct 4, 2019

Yes internet or call

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I have a package that is overdue. Online and phone information indicates it is in Obetz. An investigation is lost but there is no information. The package is time critical. Can you help?

Kevin Cook | Oct 4, 2019
Daris Hall | Oct 4, 2019

Sorry i have no ride to get there

What are the hours?

Kyle Lund | Oct 4, 2018
Timothy Smith | Oct 3, 2020

8:30am to 10am and 4pm to 10:30pm

Can i get a return label for Amazon printed like at regular ups store ?

Chris Boggs | Oct 4, 2018
Rodney Dixon | Oct 4, 2018

No contact amazon and they can give you a RTS. Return to sender label

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I sent a package back because it had a name on it that I didn't recognize. My husband was expecting that package. It was addressed to J. Turnbull @ 4124 Mayflower Blvd. in Whitehall. Can we get that package back? Thank you.

Diane Miller | Oct 4, 2018
edwin thompson | Oct 4, 2018

Call 1-800-PICK-UPS, try to have the tracking number and maybe they can assist you

Can i return my Direct TV equipment back to ups free of charge

Illona Vanko | Oct 4, 2018
Timothy Smith | Oct 3, 2020

UPS does not give out or own direct tv equipment they only ship products, you need to ask direct tv about this.

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Can I pick up a package in the morning instead of waiting till after 4?

Jeffrey Moore | Oct 4, 2018
Nikki Farabaugh | Oct 4, 2018

In the morning you can go from 8:30-10am

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what are the days and times I can pick up my packages at the Obetz station ?

James Burks | Oct 4, 2018
Timothy Smith | Oct 3, 2020

8am to 10am and 4pm to 10pm

Do trucks still deliver even though the store is closed?

Jaden “Jaden G.” Gilbert | Oct 4, 2018
Michael Weaks | Oct 4, 2018

Yes, Monday-saturday

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