United States Postal Service

Category: Post office in Columbus, Ohio

Address: 2200 Innis Rd, Columbus, OH 43224, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–2PM

Reviews

Lynn “Red Jones” Cummings

Sep 27, 2022

Clearly there are not a level of standards that must be met

Steelers R Us

Sep 21, 2022

Where's my mail?? I ordered baseball cards and not getting them in my mailbox. I bet you its inside theft 🤔🤔

Nassar Taleb

Sep 10, 2022

This is the worst USPS service I experienced in my life.I have not received my mail for more than 10 days . I went to their office to get some help and they never assist me with my issue. This is a terrible service, and this not the way that customer should be served. I'm thinking to leave the neighborhood just because of their service

andrew scordato

Aug 26, 2022

I was told that USPS had attempted to deliver my package but could not and it was being held at Oakland Park branch. I arrive and after the staff attempt to locate my package they come back and advise me to file a claim. Essentially what you are telling me is that my mail is gone, that it was inside your post office branch and now it is missing. Is this the United States Postal Service,no explanation, no immediate recourse just file a claim, move along, we are to busy not excelling. I used to be for continuing the postal service but this is a waste of time and resources if it's going to be kept in this fashion.

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Questions & Answers

Why is it that every single package I try to have delivered always gets sent back to the post office for being too big to fit in my box. I want it left on my doorstep. Im tired of usps in my area.

Kevin Williams | Oct 4, 2018
Samantha Carroll | Oct 4, 2018

The carrier is to lazy to carry your package! Thats the truthful answer. They say they try to deliver that way you have to go pick them up. This branch is the WORST!

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Why don't lazy delivery people actually deliver items on the date that is posted in the tracking information. WHY because they LIE or misdeliver. Accountability people accountability.

I'M SO | Oct 4, 2018
Randa | Oct 4, 2018

Dont let me begin speaking about this office. They mark items and they are not delivered, delivered in others' mailboxes, still in the usps truck ... I even went to the office when I got tge orange notice and they said they took the packages out again. The only thing I hate about moving to this side of town is having to deal with this office

Something needs to be done at the Post Office. How about everyone from the post master down needs to be fired for not doing there jobs,problem after problem. There tracking info is false information. Sucks!

Greg P | Oct 4, 2018
DANIELLE TURNER | Oct 4, 2018

I know. They still have a lot of packages in back of not letting people know that they have mail.

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Why is that when you go to pick up your mail from the post office that is on hold for you the manager gets smart with you and has a attitude? If she doesn't like her job she should find a new profession

Rosa Sunderland | Oct 4, 2019
Gigi Dix | Oct 4, 2019

That should not happen

If I had a question, it would be why is this the WORST POST WITH THE WORST CUSTOMER SERVICE AND MOST SLOVENLY WORKERS IN COLUMBUS???

L S | Oct 4, 2019
L S | Oct 4, 2019

That is the INNIS ROAD BRANCH. THEY R HORRIBLE

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Why have I personally witnessed my mailman putting packages in the wrong boxes and have I had to argue with him to give me my very expensive package that he put in someone else’s box right in front of me? And why do I have 2 missing currently?

Justin Gordon | Oct 3, 2020
Sandra Gilliam | Oct 3, 2020

Have you tried calling his Supervisor?

Has any1 not received there mail in Gateway apts, I'm looking for IMPORTANT mail and they have not delivered in two days.

Kelli Lee | Oct 4, 2018
A Google User | Oct 4, 2019

It's being put in others boxes. I have spoken to the supervisor and others several times verbally and physically went in and nothing has changed. I often take others their mail but my husband stopped me because it's not safe knocking on these doors and no one but one neighbor had brought me my mail. So I write wrong box redeliver on it

Can a resident pick up their own mail at the post office?

Nicole Adams | Oct 4, 2018
Robert Rush | Oct 4, 2018

only if they left a card saying they tried to deliver it and where unable to.... and if you have a P.O.Box then obviously that's the only place you could get your mail.

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We havent been receiving any mail at our residence or even seen a mail person on our street Oaklawn st What can we do????

Erica Wogan | Oct 4, 2018
Vicki Bennett | Oct 4, 2018

Unfortunately that is the worst station in Columbus and everyone knows it. There's nothing you can do other than contact the Postmaster General and make a complaint because if you call the station and complain they won't do a thing

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This place is a nightmare to go into, always has a long line and the workers have horrible customer service skills.

Hayley Wierzba | Oct 3, 2020
Brian Michaels | Oct 3, 2020

Worst post office in America! They don't deliver packages and have one worker at the counter during peak hours. Have opened several complaints with the US Postmaster General and still no answers... Go elsewhere for service if you can!

How come no one ever Answers the phone? Two weeks ago I came in To request mailbox keys for my new apartment and the lady said they would call me in a few days, never got a call and no one will pick up the phone.

Hayley Wierzba | Oct 3, 2020
Jeremy | Feb 5, 2022

Because they leave the phone off the hook and turn the phone volume down and shut the ringer off. No one there ever answers the phone. Its one of the worst post offices in the United States.

Didnt get mail again yesterday WELL WE GET OUR MAIL TODAY?

Karen Lester | Oct 4, 2019
Cindy Browning | Dec 7, 2021

You might they delivered our mail last Sunday never had mail delivered on the lords day

We haven't received mail in 2 weeks who do we call? I been calling the Innis Road branch but it is busy or ring till it goes dead

nancy ammons | Oct 4, 2018
Kide C | Oct 4, 2018

Last time when i had similar issue i called the usps head office in columbus and took the managers phone number.. but most of the time he doesn't pick up the call.. try doing that.. if not the only way is to go visit that place in person. .if you're lucky enough. .you'll get your package. .that place is a total mess

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Why is it in Harold pl in Columbus Ohio that we haven't had mail delivered in a couple days. Lazy ass carriers..

Stephanie Bailey | Oct 4, 2018
Mary Edwards-Simpson | Oct 4, 2018

Monday was MLK holiday. I'm not sure about other days.

Does the Innis rd location have a copy machine that is available after the front desk closes?

Nikee Time | Sep 3, 2022
Kevonia Bowers | Sep 3, 2022

No

Why is it I never get mail except once or twice a month. And everything that is being sent to me is always returned to whomever sent it? I just received mail for the fiest time in weeks and the mail was post dated from JULY!! WHY? time

Cheyenne Hubbard | Sep 3, 2022
Jim Hammar | Sep 3, 2022

I suggest you sign up for USPS Informed Delivery. It will show you expected items coming to your address. If you have Mail being returned there is likely some issue. Make sure your name is listed in your mailbox. Verify the address items are sent to. Collect mail in your mailbox frequently.

My passport is 7 years expired I need it by September 22nd .what can I do and how much??

wendy wright | Oct 3, 2021
Michael Faris | Oct 3, 2021

Thats a good ???.go to the post office.

This post office is horrible. Unorganized, under staffed, and rude employees. After waiting for 40 minutes, they tell me the package that is supposed to be there is lost. What? I paid for overnight shipping so I would have the package by yesterday.

Rebekah Chonjo-Boateng | Oct 3, 2021
Chiquita Taylor | Oct 3, 2021

Oh wow. Well im waiting on a mailbox key, that I have to wait 3-4 wks or longer and paid $30 for it. They say they're understaff. So I go pick my mail up there til I get my key. I just hope they don't steal.

I mailed a letter on January 1, 2021 to a p o box in Columbus Ohio from the Innis Rd Post Office location today is January 14, 2021.the person still haven't received the letter, my question is why and why no one ever answers the phone.

B N | Oct 3, 2021
Eliza Kendrick | Oct 3, 2021

Because they're literally the worst post office, lazy, and could care less about actually doing their jobs.

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Is this post office belongs to the lady who said, she's the lead over there? I'm asking because she's very rude and disrespectful. They lost my package and said they delivered it, when I went there, this lady was so rude.

Richard Murphy | Oct 3, 2020
wayne leonard | Oct 3, 2020

They have been really decent to me

Why won't the carrier take my mail???

Janet Haranzo | Oct 3, 2020
Charles snyder | Oct 3, 2020

Did you have incoming mail?

Why couldn't I buy stamps with cash? I was told plastic only!

paula monroe | Oct 3, 2020
Trenca Jackson | Oct 3, 2020

You should be able 2 buy stamp with cash or credit card

Why is mail delivered so late from this center. I receive mail anywhere from 7 pm to 9 pm. Why? Can I pick up my own mail.l?

Donald Harmon | Oct 4, 2019
Timothy Hayes | Oct 4, 2019

Volume is up because of Christmas and the office is critically understaffed. Before you say, hire more people, they're trying but A, 70% will drop out in 30 days, B, it takes a long time to hire just one employee (tests, background checks, training), and C, more people are learning it's a bad job and not applying in the first place. If you'd like to pick up all your mail, short term, set up a hold notice online and select pick up at office. Long term, get a PO box or get a box at somewhere like the UPS Store. Hope it helped

Is innis post office delivery mail today

Tahisha Wilson | Oct 4, 2019
Nicole Leard | Oct 4, 2019

No we are closed because of the holiday mail will go out tomorrow

I track my my item and I realized that it got to JFK on the 1/24/2018 but dont know where it is right now

Nana Adjoa Owusu Ansh | Oct 4, 2018
Jeremy B | Oct 4, 2018

It sounds like the package is being checked at US Customs. It could be several more days before the package is released and the site is updated. Best of luck to you.

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I haven’t received mail since Jan 13th, what’s going on with the post office?

Doreen Anderson | Oct 4, 2018
Randa | Oct 4, 2018

They left my mail in the office, too. The postman responsible for the morning shift this month is horrible and too lazy to leave the packages. Write your address and zip code on a paper and go to the post office and ask if there are packages/letters for this address.

Someone knocked my mailbox down at ,3245 Shasta Avenue. Can my postman leave my mail in my neighbor box in my duplex 3243 Shasta Ave. until mine is fix? Clara Blackwell, any packages just leave it at my door. Thank you.

Clara Blackwell | Oct 4, 2018
Nicole Leard | Oct 4, 2019

If your mail box got knock down then your mail be be on hold at the post office. When your mail box gets back up let uus know and we will let the carrier know

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I didn't get mail on Friday, December 29. This is very unusual. I just wanted to make sure there was really no mail for me

Tresa Burton | Oct 4, 2018
DANIELLE TURNER | Oct 4, 2018

Did you get mail on Thursday, December 28 ? Because if you got mail on that day, you won't get mail on Friday. Your next day might be Saturday or Monday due to this snow. But this mail service is always slow. My postman told us that we might or not get mail because his personal life comes first before the customer. But it's the other way around.If you are on the clock, the customers come first ! And be careful and mind set. Because they like to open and keep the customers mail. I went to get a package and I noticed that they had peoples packages just sitting there and those same packages were there forever.

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How much does it cost to send an envelope overnight?

Karen Heuser | Oct 4, 2018
DANIELLE TURNER | Oct 4, 2018

It depends on the size

Can u do a change of address on line

Carolyn Henderson | Oct 4, 2017
Ullr Growsean | Oct 4, 2017

I have not done it but I've been told you can and when I have to do it again I would rather spend a couple of hours looking for that option than to go to the Post office. You should be able to yes. If there are other people living where you are moving FROM do NOT do "change of address whole family" even if it's you and your spouse or who ever. They only look at the "whole family" check box.

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